Ordering Replacement Parts
1 2
3 | 4 | 5 |
6
Troubleshooting Guide | English |
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PROBLEM | POSSIBLE REASONS & SOLUTIONS | |
| Your Steam Mop should be securely plugged into a | |
The Steam Mop | 120V AC electrical outlet only. | |
will not turn on. | Check your fuse or breaker. | |
| If your unit still doesn’t work, give us a call | |
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| |
Steam Mop will not | Prime the pump, see page 4 for more information. | |
make steam. | Is there water in the water tank? If not, add water to your | |
| Steam Mop following the instructions. | |
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| |
| Check to see if your | |
Steam Mop leaves | We recommend you unplug the Steam Mop and change the | |
water on the floor. | ||
| Make sure the steam pocket is attached correctly. | |
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| |
Steam Mop is hard | Make sure the steam pocket is attached correctly. | |
Check to see if your pocket is excessively dirty. | ||
to push. | ||
Try increasing the height of the pole for better leverage. | ||
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ORDERING REPLACEMENT PARTS
To order additional parts and accessories, feel free to contact us at www.sharkclean.com
or call
PART | PART NO. |
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1 3 |
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Cleaning Pads | XT3501C |
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2 2 Steam Duster |
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Cleaning Pads | XT3501SDC |
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3 Rectangle Mop Head | 1024SO |
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4 XL Rectangle Mop Head | 1023SO |
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5 Triangle Mop Head | 1025SO |
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6 Carpet Glider | XCG3501CON |
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| The | |
| the pocket. | |
| If you washed the pocket with powder detergent then the | |
| pocket might be ruined. | |
Floors are cloudy, | If you are cleaning in a kitchen area where there might be a | |
streaky or spotty | ||
after steaming. | ||
the area first. | ||
| ||
| You might have left the mop in the same spot for | |
| too long. | |
| Do you have hard water? If you do you, we recommend | |
| switching to distilled water. |
10 | TOLL FREE: |
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www.sharkclean.com | 11 |
1/19/10 | 2:48 PM |