Before Calling for Service

Check these items and see if you can correct the trouble with a slight adjustment of the controls.

QUICK SERVICE

 

PROBLEM

NoPlaybackofVCRandDisc Player

NoPictureorSoundfrom ExternalVideo/AudioProducts

RemoteControlDoesnÕtWork

 

 

PictureRollsVertically

 

PoorReceptiononSome Channels

 

LinesorStreaksinPicture

 

 

SoundOK,PicturePoor

PictureOK,SoundPoor

 

DarkandBlankPicture

ExternalElectricalNoise InterferingwithTVÕsOperation

ColoronPartoftheScreen AppearsDistored

CHECK LIST

 

 

PictureDistorted

 

 

GhostsinPicture

 

NoPictureorSound

 

 

BarsonScreen

NoColor

Weak Picture

PictureBlurred

POSSIBLE REMEDY

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Try a new channel, if OK, then there

 

X

X

X

X

X

X

X

X

X

X

X

X

X

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X

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X

is a possible station trouble.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is TV plugged in? Power at outlet?

 

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

Is TVÕs POWER button on?

 

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Is antenna connected to terminal on

 

X

X

X

X

X

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X

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X

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X

X

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X

X

X

the back of the set?

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

If outside antenna is being used,

 

X

X

X

X

X

X

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X

X

X

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X

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X

check for broken wire.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check for local interference or

 

X

X

X

X

X

X

X

X

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X

external electrical noise.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Turn off the POWER and then turn it

X

X

X

X

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X

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X

X

X

X

on after about a minute.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjust COLOR control.

 

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Adjust PICTURE control.

 

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check external Video/Audio products:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

look for loose/broken connection

 

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

leads. (Refer to pages 35Ð37)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Check batteries of Remote Control.

 

X

X

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X

X

X

X

X

X

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Are audio cables connected firmly?

 

X

X

X

X

X

X

X

X

X

X

X

X

X

X

X

 

X

X

Check the volume level.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Change Closed Caption mode to

 

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X

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X

X

X

X

X

X

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X

ÒOFFÓ/Energy Save mode to ÒOFFÓ.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Unplug the TV and plug it in again

 

X

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X

after 2 minutes or longer.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Note:

¥If no TEXT broadcast is being received while viewing in the TEXT mode, the screen may become dark and blank for some programs. Should this occur, switch the Closed Caption mode to ÒOFFÓ.

(Dark and Blank Picture)

Calling for Service

For location of the nearest Sharp Authorized Servicer, or to obtain product literature accessories, supplies, or customer assistance, please call 1-800-BE-SHARP.

38

32C231(38-39)

38

3/27/03, 11:15 AM

Dimension: 140mm x 215mm

Page 38
Image 38
Sharp 32C231 operation manual Before Calling for Service