Troubleshooting

Playback (Continued)

Problem

Possible causes and solutions

 

 

Video stops.

• Has the Player been subjected to shock or impact? Are you using it in an unstable location? The Player will stop if it

 

senses shock or vibration.

 

 

The Player makes a snapping sound when starting

• The player may sometimes make a snapping sound when starting playback if it has not been operated in a while. These

playback or loading a disc.

sounds are not malfunctions of the player but are normal operating conditions.

 

 

Picture

Problem

Possible causes and solutions

 

 

No picture.

• Make sure that the cable is connected correctly. (Page 16)

 

• Make sure that the connected TV or the AV receiver is set to the correct input. (Pages 16–17)

 

• Take out the disc and clean it. (Page 13)

 

• Make sure that region code on the disc matches that of this Player. (Page 9)

 

• There is no picture from the HDMI output.

 

− Are the settings performed correctly? Please check the settings. (Page 42)

 

 

Screen freezes and operation buttons do not work.

• Turn off the power and turn on the power again.

 

• If the power is not turned off, perform a reset. (Page 62)

 

• Is the disc damaged or dirty? Check the condition of the disc. (Page 13)

 

 

Square noise (mosaic) appears on the screen.

• Blocks in images may be visible in scenes with rapid movement due to the characteristics of digital image compression

 

technology.

 

 

Audio is not output, or images are not played back

• The audio may not be output or the images may not be played back properly for some discs in which copyright-

properly.

protected contents are recorded.

 

 

3D images cannot be output to a TV.

• Is an HDMI cable used?

 

• Are a 3D compatible TV and 3D glasses used?

 

• Is a proper connection made between the HDMI OUT terminal of the player and the HDMI input terminal of the 3D

 

compatible TV?

 

• Is the 3D setting on this player correct? (Pages 23, 44)

 

• Is the 3D setting on the TV correct?

 

• Is a 3D compatible BD disc being played back?

 

 

Noise appears on the screen.

• When you watch TV broadcasts with the power of this player turned on, noise may appear on the TV screen. In such

 

cases, turn off the power to this player or keep this player away from the TV.

 

 

Appendix

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Sharp BD-HP25U operation manual Troubleshooting Playback, Picture
Page 58 Page 60

BD-HP25U specifications

The Sharp BD-HP25U is a noteworthy Blu-ray player that combines cutting-edge technology with user-friendly features, designed to deliver an exceptional home entertainment experience. With a sleek design, the BD-HP25U satisfies both aesthetic appeal and functional attributes, making it an attractive addition to any home theater setup.

One of the primary features of the BD-HP25U is its ability to play a wide range of disc formats. In addition to standard Blu-ray discs, it also supports DVD, CD, and various high-definition formats, ensuring compatibility with a vast library of media. This versatility allows users to enjoy their favorite movies, music, and shows without the need for multiple players.

The BD-HP25U is also equipped with advanced technologies, including 1080p upscaling. This feature enhances the picture quality of standard DVDs, converting them to near high-definition resolution. The result is a significantly improved viewing experience, with sharper images and more vibrant colors that bring content to life. Furthermore, the player supports Dolby Digital and DTS audio formats, enhancing sound quality and providing a home theater experience that rivals commercial cinemas.

Networking capabilities are another standout aspect of the BD-HP25U. The device includes built-in Wi-Fi, enabling users to stream content directly from popular services like Netflix, YouTube, and Hulu. The convenience of internet connectivity opens up a world of entertainment options, allowing users to access a variety of movies, shows, and music on-demand.

In addition to streaming, the BD-HP25U features USB connectivity that allows users to play files directly from external storage devices. This compatibility extends to various formats, including JPEG, MP3, and DivX, providing even more ways to enjoy multimedia content without the need for discs.

User-friendly navigation is also a key characteristic of the BD-HP25U. The intuitive on-screen interface allows for easy access to settings and features, making it simple for users of all ages to navigate through their media library and connect to streaming services.

In summary, the Sharp BD-HP25U is a multifunctional Blu-ray player that excels in performance, versatility, and connectivity. Its ability to handle multiple disc formats, upscale video quality, and provide streaming access to a wealth of online content makes it a valuable choice for anyone looking to enhance their home entertainment experience.
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