Troubleshooting

Sound

Problem

Possible causes and solutions

 

 

No sound, or sound is distorted.

• If the volume of the TV or amplifier is set to minimum, turn the volume up.

 

• There is no sound during still mode, slow motion playback, fast forward and fast reverse. (Page 35)

 

• DVD audio recorded in DTS is only output from the DIGITAL AUDIO OUT terminal. Connect a DTS compatible digital

 

amplifier or decoder to the DIGITAL AUDIO OUT OPTICAL terminal on this Player. (Page 17)

 

• Check that the audio cable is connected correctly. (Page 17)

 

• Check that the cable plugs are clean.

 

• Take out the disc and clean it. (Page 13)

 

• Audio may not be output depending on the audio recording status, such as when audio other than an audio signal or

 

non-standard audio is recorded for the audio content of the disc. (Page 10)

 

 

Audio is not output, or images are not played back

• The audio may not be output or the images may not be played back properly for some discs in which copyright-

properly.

protected contents are recorded.

 

 

Network

Problem

Possible causes and solutions

Cannot connect to the Internet.

When the wired Internet connection is made

 

• Is the LAN cable connected properly?

 

• Is the wrong cable such as a modular cable used? Connect a LAN cable to the ETHERNET terminal. (Page 18)

 

• Is the power for the connected equipment, such as a broadband router or modem turned on?

 

• Is the broadband router and/or modem properly connected?

 

• Is the proper value(s) set in the network setting? Check “Communication Setup”. (Pages 46–49)

 

When the wireless Internet connection is made

 

• Is the wireless LAN adapter connected properly?

 

• Is the power for the connected equipment, such as a wireless router or access point turned on?

 

• Is the wireless router or access point properly connected?

 

• Are there any obstacles, such as physical structures (brick and concrete walls, etc.) and electronics (microwave, etc.)

 

between the wireless router/access point and the player? As this may cause interference with the wireless signal, make

 

sure to keep obstacles away.

 

• Is the proper value(s) set in the network setting? Check “Communication Setup”. (Pages 46–49)

 

 

Cannot download BD-LIVE contents.

• Is the LAN cable or the wireless LAN adapter connected properly?

 

• Is the USB memory device properly connected? Check that the USB memory device is connected to the USB1 or USB2

 

terminal of this Player.

 

• Check if the BD disc supports BD-LIVE.

 

• Check the setting for “BD Internet Access”. (Page 44)

Appendix

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Sharp BD-HP25U operation manual Troubleshooting Sound, Network, When the wired Internet connection is made
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BD-HP25U specifications

The Sharp BD-HP25U is a noteworthy Blu-ray player that combines cutting-edge technology with user-friendly features, designed to deliver an exceptional home entertainment experience. With a sleek design, the BD-HP25U satisfies both aesthetic appeal and functional attributes, making it an attractive addition to any home theater setup.

One of the primary features of the BD-HP25U is its ability to play a wide range of disc formats. In addition to standard Blu-ray discs, it also supports DVD, CD, and various high-definition formats, ensuring compatibility with a vast library of media. This versatility allows users to enjoy their favorite movies, music, and shows without the need for multiple players.

The BD-HP25U is also equipped with advanced technologies, including 1080p upscaling. This feature enhances the picture quality of standard DVDs, converting them to near high-definition resolution. The result is a significantly improved viewing experience, with sharper images and more vibrant colors that bring content to life. Furthermore, the player supports Dolby Digital and DTS audio formats, enhancing sound quality and providing a home theater experience that rivals commercial cinemas.

Networking capabilities are another standout aspect of the BD-HP25U. The device includes built-in Wi-Fi, enabling users to stream content directly from popular services like Netflix, YouTube, and Hulu. The convenience of internet connectivity opens up a world of entertainment options, allowing users to access a variety of movies, shows, and music on-demand.

In addition to streaming, the BD-HP25U features USB connectivity that allows users to play files directly from external storage devices. This compatibility extends to various formats, including JPEG, MP3, and DivX, providing even more ways to enjoy multimedia content without the need for discs.

User-friendly navigation is also a key characteristic of the BD-HP25U. The intuitive on-screen interface allows for easy access to settings and features, making it simple for users of all ages to navigate through their media library and connect to streaming services.

In summary, the Sharp BD-HP25U is a multifunctional Blu-ray player that excels in performance, versatility, and connectivity. Its ability to handle multiple disc formats, upscale video quality, and provide streaming access to a wealth of online content makes it a valuable choice for anyone looking to enhance their home entertainment experience.
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