Troubleshooting

If you run into any problem using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer or local authorized Sony service facility. If “C:ss:ss” appears on the LCD screen, display window or in the viewfinder, the self-diagnosis display function has worked. See page 151.

In the recording mode

Symptom

Cause and/or Corrective Actions

START/STOP does not

• The POWER switch is not set to CAMERA.

operate.

c Set it to CAMERA. (p. 16)

 

• The tape has run out.

 

c Rewind the tape or insert a new one. (p. 15, 29)

 

• The write-protect tab on the cassette is set to expose the red

 

mark.

 

c Use a new tape or slide the tab. (p. 15)

 

• The auto logo insert function is activated.

 

c Refer to the operating instructions (for the auto logo insert

 

function) supplied with this camcorder.

 

• The tape is stuck to the drum (moisture condensation).

 

c Remove the cassette and leave your camcorder for at least

 

one hour to acclimatize. (p. 155)

 

 

The power goes off.

• The battery pack is dead or nearly dead.

 

c Install a charged battery pack. (p. 10, 11)

 

 

The image on the viewfinder

• The viewfinder lens is not adjusted.

screen is not clear.

c Adjust the viewfinder lens. (p. 20)

 

 

The SteadyShot function

• STEADYSHOT is set to OFF in the menu settings.

does not work.

c Set it to ON. (p. 104)

 

 

The autofocusing function

• The camcorder is in manual focus mode.

does not work.

c Turn to auto focus mode. (p. 58)

 

• Shooting conditions are not suitable for autofocus.

 

c Adjust focus manually. (p. 58)

 

 

The fader function does not

• The digital effect function is working.

work.

c Cancel it. (p. 39)

 

 

A vertical band appears

• The contrast between the subject and background is too

when you shoot a subject

high. This is not a malfunction.

such as lights or a candle

 

flame against a dark

 

background.

 

 

 

Vertical streaks appear

• This is called the smear phenomenon. This is not a

when you shoot a very

malfunction.

bright subject.

 

 

 

Information Additional

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