TROUBLESHOOTING
Before calling for repair, please review the list below, since the problem may not be a unit malfunction.
SYMPTOM | REMEDY (not a malfunction) | |
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The Remote Control does not | • Have the batteries been depleted? | |
• Are the batteries inserted correctly? | ||
work | • Is a fluorescent light in the room flickering due to service life? | |
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Odors and smoke are not | • Clean or Replace the filters if they appear to be heavily soiled. | |
removed | (Refer to | |
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The | • The air could be impure at the time the unit was plugged in. | |
illuminates green even when the | (Refer to | |
air is impure | insert the plug one minute later. | |
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The | • The sensitivity of the sensor becomes unstable when the | |
opening of the odor sensor is dirty or is clogged. | ||
orange or red even when the air is | ||
Clean the dust around the sensor opening using a vacuum | ||
clean | ||
cleaner. (Refer to | ||
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The Plasmacluster Indicator | • When in Ion Control Mode ( or Clean Mode), the Plasmacluster | |
Light remains green (or blue) | ||
Indicator Light color will not change. | ||
and does not change | ||
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A clicking or ticking sound is | • Clicking sound or ticking sound is emitted when the unit is | |
heard from the unit | generating ions. | |
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| • Check to see if the filters are heavily soiled. | |
The discharged air has an | • Clean or Replace the filters. | |
aroma or odor. | • Plasmacluster Air Purifiers emit small traces of ozone which | |
| may produce an odor. These ozone emissions are well below | |
| safety levels . | |
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The unit does not operate when | • Is the unit installed in a location that is difficult for the sensor to | |
detect cigarette smoke? | ||
cigarette smoke is in the air. | • Is the odor sensor opening blocked or clogged? | |
| (In this case, clean the openings.) (Refer to | |
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The CLEAN FILTER Indicator | • After replacing filters, connect the power cord to an outlet and | |
Light remains activated even | press the Filter Reset Button on the remote control. (Refer to | |
after replacing filter. | ||
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The Plasmacluster Indicator | • Check to see if the Display OFF Mode on the Remote Control | |
is selected. If so, press the Display ON/OFF Button on the | ||
Light or the | ||
Remote Control to activate the indicator light. | ||
will not activate. | ||
(Refer to | ||
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ERROR DISPLAY
LAMP INDICATION | REMEDY |
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The “Silent” Fan Speed Indica- | Fan motor disconnected or abnormal. |
tor Light blinks. | Operation stops. |
| • Pressing the ON/OFF button will reset the error display, but if |
| error occurs again, contact the Sharp Service Center. |
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