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Sharp UP-820N manual Case of Power Failure, Case of a Printer Error, Thermal Printing, 264

Models: UP-820N

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15Operator Maintenance

In Case of Power Failure

Even when power is lost, your POS terminal retains its memory contents and all information on sales entries.

•When a power failure occurs while your POS terminal is idling or during an entry operation, it returns to the normal state after power recovery.

•When a power failure occurs during a printing cycle, the terminal prints “= = = = = = = = = = =” and then carries out the correct printing procedure after power recovery. (See the sample print.)

Power failure symbol

Print after power recovery

In Case of a Printer Error

If the printer runs out of paper, the printer will stall, and the “PAPER EMPTY” message will appear on the display. Any key entries will not be accepted. Referring to “Installing and Removing a Paper Roll” in this chapter, install a new paper roll properly, then press the CL key. The printer will print the power failure symbol and resume printing.

If the print head is in the “up” position, the printer will stalls, and the “HEAD UP” message will appear on the display. Any key entries will not be accepted. Bring back the print head to the correct position, then press the CL key. The printer will print the power failure symbol and resume printing.

Thermal Printing

Your POS terminal uses a thermal printer. When the print head is heated to a certain level, printing is made on thermal paper.

Cautions in handling the printer

•If your POS terminal for an extended period of time, pull the print head release lever toward you so that the print head is set apart from the plate.

•Avoid installing the machine in any of the following places: Dusty or humid places

Place exposed to direct sunlight

Place where there is iron powder (A permanent magnet and an electromagnet are used in this machine.)

•Use the print head release lever only when necessary.

•Never pull the paper when it is in consult with the print head. First release the head with the print head release lever, and then remove the paper.

•Never touch the surface of the print head.

•Never touch the print head and the motor during printing or before they cool down.

Printing position

Head-up

position

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Sharp UP-820N manual Case of Power Failure, Case of a Printer Error, Thermal Printing, 264
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UP-820N specifications

The Sharp UP-820N and UP-820F are advanced electronic cash register systems designed to enhance the efficiency of retail and hospitality operations. Renowned for their reliability and comprehensive features, both models cater to the diverse needs of businesses while streamlining transaction processes.

One of the main features of the UP-820N and UP-820F is their user-friendly interface. With large, intuitive touchscreen displays, staff can quickly navigate through various functions, allowing for faster service during busy periods. The high-resolution screens ensure that all necessary information is clearly visible, reducing errors during transactions.

Both models come equipped with a robust memory capacity, enabling businesses to store a significant number of items and pricing information. This is particularly beneficial for retailers with extensive product ranges, allowing for easy access and management. Furthermore, the cash registers support multiple pricing levels and customer discounts, ensuring that businesses can cater to various marketing strategies and customer needs.

The UP-820N and UP-820F utilize advanced thermal printing technology, which enhances the speed and quality of receipt printing. This feature not only improves customer service but also reduces the likelihood of paper jams and other printer-related issues. Additionally, they offer customizable receipt options, allowing businesses to include branding elements, promotional messages, or product details.

Connectivity is another standout characteristic of these cash registers. Both models support peripheral devices, such as barcode scanners and cash drawers, enabling seamless integration into existing systems. The UP-820F version includes enhanced connectivity options, such as Ethernet and USB ports, for easy data transfer and system updates.

Security is paramount in the UP-820N and UP-820F models, with features such as user access control and secure cash management. Business owners can set individual access rights for staff, limiting access to sensitive information like sales reports and financial data.

In summary, the Sharp UP-820N and UP-820F are versatile electronic cash registers offering numerous features that improve operational efficiency. With their user-friendly interfaces, substantial memory capacity, advanced printing technology, robust connectivity, and security measures, these models are excellent choices for businesses looking to modernize their transaction processes and enhance customer satisfaction.