Troubleshooting

 

Problem

 

Check

Page

 

 

 

 

 

 

 

 

 

Projector power cord is not plugged into the wall outlet.

27

 

 

 

 

 

 

Power to the external connected devices is off.

 

 

 

 

 

 

 

 

 

The selected input mode is wrong.

32

 

 

 

Cables incorrectly connected to the projector.

2327

 

 

 

 

 

 

 

 

 

Remote control battery has run out.

15

 

 

 

No picture and no sound

External output has not been set when connecting notebook

23

or projector does not

 

computer.

 

 

start.

The lamp unit cover is not installed correctly.

58, 59

 

 

 

 

 

 

Cables incorrectly connected to the projector.

2327

 

 

 

 

 

 

“Bright” is set to minimum position.

43

 

 

 

 

 

 

 

 

 

Depending on the computer you are using, an image may not be

 

 

 

 

projected unless the signal output setting of the computer is

 

 

 

 

 

switched to the external output. Refer to the computer’s operation

 

 

 

 

 

manual for how to switch its signal output settings.

 

Sound is heard but no

 

 

 

 

 

picture appears (or picture

 

 

 

 

is dark).

 

 

 

 

 

 

 

 

 

 

 

 

Image adjustments are incorrectly set.

43

 

 

 

• Make adjustments of “Color” and “Tint” in “Picture Mode” and lower

 

 

 

 

 

the “Bright Boost” value.

 

 

 

 

(Video Input only)

51

 

 

 

• Video input system is incorrectly set.

 

 

 

 

 

 

 

 

 

 

Color is faded or poor.

 

 

 

 

 

 

 

 

 

 

 

 

Adjust the focus.

30

 

 

 

The projection distance exceeds the focus range.

20

 

 

 

 

 

 

 

 

 

There is fog on the lens. If the projector is carried from a cold room

 

 

 

 

into a warm room, or if it is suddenly heated, condensation may form

 

 

 

 

 

on the surface of the lens and the image will become blurred. Set up

 

 

 

 

 

the projector at least one hour before it is to be used. If condensation

 

 

Picture is blurred;

 

should form, remove the power cord from the wall outlet and wait for

 

 

noise appears.

 

it to clear.

 

 

 

 

(Computer Input only)

 

 

 

 

Perform “Fine Sync” Adjustments (“Clock” Adjustment)

51

 

 

 

Perform “Fine Sync” Adjustments (“Phase” Adjustment)

51

 

 

 

Noise may appear depending on the computer.

 

 

 

 

 

 

 

 

 

Cables incorrectly connected to the projector.

2327

 

 

 

 

 

 

 

 

 

 

 

 

Volume is set to minimum.

32

 

 

 

• When the projector is connected to an external device and the

 

 

 

 

 

volume is set to minimum, the sound is not output even if you turn up

 

 

 

 

 

the volume of the external device.

 

 

 

 

 

 

 

 

 

 

 

Picture appears but no

“Speaker" is set to “Off”.

46

 

sound is heard.

 

 

 

 

 

 

 

An unusual sound is

If the picture is normal, the sound is due to cabinet shrinkage

occasionally heard from

 

caused by room temperature changes. This will not affect operation

 

 

the cabinet.

 

or performance.

 

 

 

 

 

 

 

Appendix

61