Troubleshooting

Problem

Solution

No USB power indicator light

Verify port is powered USB 1.1 or 2.0.

No sound in headphones

Turn up the VOLUME or MIC GAIN thumb slider.

Sound is distorted

Turn down MIC GAIN, or set pad switch.

Source sounds delayed

Turn off software monitoring in the computer

 

software.

Headphones are not loud enough

Windows: From Control Panel, choose Sound and

 

Audio Devices, select Audio tab, click Volume un-

 

der Sound playback and turn up Volume Control.

 

Mac: From System Preferences, Choose Sound,

 

Select Output tab and turn up Output volume.

General Rules for Use

Aim the microphone toward the desired sound source (such as the talker, singer, or instrument) and away from unwanted sources.

Place the microphone as close as practical to the desired sound source.

Work close to the microphone for extra bass response.

Use only one microphone to pick up a single sound source.

Use the fewest number of microphones as practical.

Keep the distance between microphones at least three times the distance from each microphone to its source.

Place microphones as far as possible from reflective surfaces.

Add a windscreen when using the microphone outdoors.

Avoid excessive handling to minimize pickup of mechanical noise and vibration.

Do not cover any part of the microphone grille with your hand, as this will adversely affect microphone performance.

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Shure PG27-USB manual Troubleshooting, General Rules for Use, Problem Solution