PRODUCT OVERVIEW

TROUBLESHOOTING

Troubleshooting

In the event of hardware or interface issues, the following information is provided to assist in solving most issues.

There are also resources and further information available for users on the following website. Please feel free to use this resource and to contact the Shuttle support team if necessary.

OMNINAS website: http://global.shuttle.com/main/index

I forgot the administrator username or password.

Use a long, thin pin to press the reset button on the back of NAS device. See Reboot the system.

Use the default user name (admin) /password (no password) to enter the administrator mode.

I cannot find NAS device after configuration.

Perform the following:

1.Unplug the LAN cable then connect it back. Go to step 2 if the issue is not resolved.

2.Set your PC TCP/IP settings to DHCP to obtain an automatic IP address.

3.Press the power button for four (4) seconds to shutdown the NAS device. Wait for a complete system shutdown (10 seconds), then press the power button again to reboot the OMNINAS.

This procedure should allow you to set the OMNINAS and your PC on the same network group.

My NAS unexpectedly shutdown. What’s happening?

1.Make sure the NAS device is in a well ventilated area, the NAS device will shut down when the HDD temperature is higher than 65 ° C.

2.Make sure the NAS device fan is still functioning. The fan is designed to cycle higher if the temperature is raises.

3.NAS device does not support HDDs without temperature sensor support (SMART temperature required).

I think my USB port malfunctioned. What can I do?

Make sure the USB devices/hubs power usage is not over the specified maximum limit. If necessary, provide external power for high power-demanding USB drive.

I cannot enter the administration page.

1.Make sure the administrator profile is not in use.

2.Log off the administrator profile or temporarily unplug the LAN cable. 3.Wait for 10 minutes (all previous access times out after 10 minutes). 4.Reconnect the LAN cable, then try to enter the administrator page again.

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Shuttle Computer Group 74RKD20005SHU001 user manual Troubleshooting, Forgot the administrator username or password
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74RKD20005SHU001 specifications

The Shuttle Computer Group 74RKD20005SHU001 is a powerful mini PC that combines compact design with high performance, making it an ideal choice for various applications, including home offices, digital signage, and light gaming. This system is part of Shuttle's renowned XPC series, which is known for its reliability and versatility.

One of the standout features of the 74RKD20005SHU001 is its advanced Intel Core processor, specifically designed to handle multitasking and demanding applications with ease. The processor is complemented by ample RAM, providing users with the speed and responsiveness needed for smooth performance. Its support for dual-channel memory enables efficient data processing, making it possible to run multiple applications simultaneously without lag.

The compact form factor of the 74RKD20005SHU001 is a significant advantage, allowing it to fit into tight spaces while still offering expandability. The chassis is engineered for effective cooling, which is crucial for maintaining optimal performance, especially during intensive tasks or prolonged usage. Furthermore, its energy-efficient design ensures lower power consumption, making it an eco-friendly choice for the environment.

Connectivity is another essential characteristic of this mini PC. The 74RKD20005SHU001 is equipped with multiple USB ports, including USB 3.1, ensuring rapid data transfer rates. It also features HDMI and DisplayPort outputs, allowing users to connect to high-resolution monitors effortlessly, supporting 4K resolutions for stunning visuals. Wireless connectivity options, such as Wi-Fi and Bluetooth capabilities, offer flexibility in connecting to networks and peripherals without the hassle of cables.

The system supports various storage solutions through both M.2 and 2.5-inch SATA interfaces, providing users with the flexibility to choose their preferred storage type. This versatility enables the configuration of fast SSDs for quick access to applications or larger HDDs for extensive file storage.

Designed for easy maintenance and upgrades, the 74RKD20005SHU001 offers users straightforward access to internal components, making it simple to upgrade memory or storage as needed. With its combination of powerful performance, advanced features, and user-friendly design, the Shuttle Computer Group 74RKD20005SHU001 continues to be a popular choice among users seeking a reliable mini PC solution for various computing needs.
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