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| Appendix | |
| Appendix |
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| Troubleshooting |
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| Symptom | Action |
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| Radio interference | You may be able to eliminate any interference by trying the fol- |
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| lowing: |
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| ◆ Reseat the Gigaset USB Adapter 11. |
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| ◆ Increase the distance between the wireless computers and |
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| the device causing the radio interference. |
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| ◆ Plug the computer equipped with the Gigaset USB Adapter |
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| 11 into an outlet on a different branch circuit from that |
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| used by the affecting device. |
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| ◆ Keep the computer with the Gigaset USB Adapter 11 away |
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| from microwave ovens, devices with cordless video/audio |
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| transmission, e.g. baby monitors, and large metal objects. |
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| ◆ Select another channel for your Wireless LAN. |
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| Consult the dealer or an experienced radio technician for help. |
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| Card not detected | If the Gigaset USB Adapter 11 is not detected by Windows, try |
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| the following: |
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| ◆ Make sure the Gigaset USB Adapter 11 is properly inserted |
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| in the USB port. |
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| ◆ Make sure the USB port in your computer is working. |
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| ◆ Contact your dealer for additional testing if there is a |
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| hardware problem with the Gigaset USB Adapter 11. |
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| Poor link quality | If the Link Quality display stays in the Poor range, it could be |
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| due to one of the following reasons: |
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| ◆ Radio interference. |
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| ◆ Distance between Gigaset USB Adapter 11 and Access Point |
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| is too far. Reduce the distance between the Gigaset USB |
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| Adapter 11 and Access Point (or another card). |
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