Questions & Answers

87

 

 

 

 

 

Question

Possible causes

Possible solution

 

 

No connection to

Weak signal.

Move to higher location, to a window or open space.

network.

Outside GSM range.

Check coverage area of service provider.

 

 

 

 

 

 

SIM card not valid.

Contact the service provider.

 

 

 

New network not authorised.

Try manual selection or select a different

 

 

 

 

network(p. 76).

 

 

 

Network barring is set.

Check barrings (p. 74).

 

 

 

Network overloaded.

Try again later.

 

 

Phone loses net-

Signal too weak.

Reconnection to another service provider is auto-

 

 

work.

 

matic (p. 76). Switching the phone off and on may

 

 

 

 

speed this up.

 

 

Calls not

2nd line set.

Set first line (p. 76).

 

 

possible.

New SIM card inserted.

Check for new restrictions.

 

 

 

 

 

 

Charge limit reached.

Reset limit with PIN 2 (p. 38).

 

 

 

Credit used up.

Load credit.

 

 

Certain uses of

Call restrictions are set.

Barrings may be set by your service provider.

 

 

the phone not

 

Check barrings (p. 74).

 

 

possible.

 

 

 

 

No entries possi- Phonebook is full. ble in

Phonebook.

Delete entries in Phonebook (p. 31).

Voice mail does

Call divert to the mailbox not set.

Set call divert to the mailbox (p. 69).

not work

 

 

SMS (text mes-

SMS memory full.

To free up capacity, delete (p. 47) or file (p. 48) text

sage) Tflash-

 

messages (SMS).

ing.

 

 

Function cannot

Not supported by service provider

Contact your service provider.

be set.

or registration required.

 

Memory prob-

Phone memory full.

Delete files in the applicable areas and unneeded T9

lems for, e.g.

 

dictionaries.

messages, ring

 

 

tones, pictures.

 

 

No WAP access,

Profile not activated, profile set-

no download

tings wrong/incomplete.

possible.

 

Activate WAP profile (p. 60), set (p. 60). If necessary, ask your service provider.