Questions & Answers | 119 |
Questions & Answers
If you have any questions about using your phone, visit us at www.siemens.com/mobilephonescustomercare anytime. For additional help, we have listed below some frequently asked questions and answers.
Configuration service
To help you set up your mobile phone for the data service WAP, MMS,
As an alternative you can also use the "Setting Configurator" at www.siemens.com/ mobilephonescustomercare. Siemens will then send you the configuration messages. Please follow the instructions contained in those messages.
Problem | Possible causes | Possible solution |
Phone cannot be | On/Off key not pressed long | Press On/Off key for at least two seconds. |
switched on. | enough. |
|
| Flat battery. | Charge battery. Check charging indicator in the |
|
| display. |
| Battery contacts dirty. | Clean contacts. |
| See also below under |
|
| "Charging error" |
|
Too little standby | Frequent use of organiser and | Restrict use if necessary. |
time. | games. |
|
| Fast search activated. | Deactivate speed search(page 94). |
| Display illumination on. | Switch off display illumination (page 79). |
| Unintentional keystrokes | Activate key lock (page 91). |
| (illumination!). |
|
Charging error | Battery totally discharged. | 1) Plug in charger cable, battery is on charge. |
(charge icon not |
| 2) Charge icon appears after approx. 2 hours. |
displayed). |
| 3) Charge battery. |
| Temperature out of range: | Make sure the ambient temperature is right, wait for |
| +5 °C to +45 °C. | a while, then recharge. |
| Contact problem. | Check power supply and connection to the phone. |
|
| Check battery contacts and telephone connection |
|
| socket, clean them if necessary, then insert battery |
|
| again. |
| No mains voltage. | Use different mains power socket, check mains |
|
| voltage. |
| Wrong charger. | Only use original Siemens accessories. |
| Battery faulty. | Replace battery. |