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| Questions & Answers | 121 |
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Problem | Possible causes | Possible solution |
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No WAP access, | Profile not activated, profile set- | Activate or set WAP profile (page 72). If necessary |
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downloading not | tings wrong/incomplete. | ask your service provider. |
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possible. |
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Text message can- | Service provider does not sup- | Contact your service provider. |
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not be sent. | port this service. |
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| Phone number for service cen- | Set service centre (page 47). |
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| tre not set or incorrectly set. |
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| SIM card contract does not sup- | Contact your service provider. |
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| port this service. |
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| Service centre too busy. | Repeat message. |
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| Recipient does not have a | Check. |
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| compatible phone. |
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EMS pictures & | Destination phone does not sup- |
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sounds are not dis- | port the EMS standard. |
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played at the desti- |
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nation phone. |
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No Internet access | Incorrect WAP profile set, or | Check WAP settings; (page 72) contact your serv- |
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possible. | wrong or incomplete settings. | ice provider if necessary. |
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PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the |
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PIN2 error. |
| SIM card according to the instructions. If the PUK | |||
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| (MASTER PIN) has been lost, please contact your | |||
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| service provider. |
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Phone code error. | Three wrong entries. | Contact Siemens Service (page 122). |
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Service provider | No authorisation for this service. Contact your service provider. |
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Code error. |
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Too few/too many | Functions may have been add- | Check with your service provider. |
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menu entries. | ed or deleted by the service pro- |
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| vider via the SIM card. |
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No fax possible. | Wrong settings in the PC. | Check settings (page 90). |
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| No authorisation for this service. | Contact your service provider. |
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Charge meter does | Charge pulse is not transmitted. | Contact your service provider. |
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not work. |
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Damage |
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Severe shock. | Remove battery and SIM and |
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Phone became wet. | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry |
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| connector contacts thoroughly. Stand mobile upright in an air current. Do not disman- | ||||
| tle the phone! |
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Reset all settings to factory default page 86: * # 9 9 9 9 # A