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| Questions & Answers | 127 | |
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Problem | Possible causes | Possible solution |
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No WAP access, | Profile not activated, profile set- | Activate or set WAP profile (p. 72). If necessary ask |
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downloading not | tings wrong/incomplete. | your service provider. |
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possible. |
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Text message can- | Service provider does not sup- | Contact your service provider. |
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not be sent. | port this service. |
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| Phone number for service cen- | Set service centre (p. 47). |
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| tre not set or incorrectly set. |
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| SIM card contract does not sup- | Contact your service provider. |
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| port this service. |
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| Service centre too busy. | Repeat message. |
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| Recipient does not have a | Check. |
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| compatible phone. |
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EMS pictures & | Destination phone does not sup- |
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sounds are not dis- | port the EMS standard. |
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played at the desti- |
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nation phone |
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No Internet access | Incorrect WAP profile set, or | Check WAP settings; (p. 72) contact your service |
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possible. | wrong or incomplete settings. | provider if necessary. |
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PIN error/ | Three wrong entries. | Enter the PUK (MASTER PIN) supplied with the |
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PIN2 error. |
| SIM card according to the instructions. If the PUK | ||
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| (MASTER PIN) has been lost, please contact your | ||
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| service provider. |
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Phone code error. | Three wrong entries. | Contact Siemens Service (p. 128). |
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Service provider | No authorisation for this service. Contact your service provider. |
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Code error. |
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Too few/too many | Functions may have been |
menu entries. | added or deleted by the service |
| provider via the SIM card. |
No fax possible. | Wrong settings in the PC. |
Check with your service provider.
Check settings (p. 91).
| No authorisation for this service. | Contact your service provider. |
Charge meter does | Charge pulse is not transmitted. | Contact your service provider. |
not work. |
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Damage |
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Severe shock. | Remove battery and SIM and | |
Phone became wet. | Remove battery and SIM. Dry immediately with a cloth, but do not apply heat. Dry | |
| connector contacts thoroughly. Stand mobile upright in an air current. Do not disman- | |
| tle the phone! |
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Reset all settings to factory default p. 87: * # 9 9 9 9 # A