112 Questions & Answers

Questions & Answers

If you have any questions about using your phone, visit us anytime at www.siemens.com/mobilephonescustomercare.For additional help, we have listed below some frequently asked questions and answers.

Configuration service

To help you set up your mobile phone for the data service WAP, MMS, e-mail and Internet, you can use a configuration service. This service is used to have the necessary settings for your mobile phone sent to you by SMS. We recommend that you contact your network provider who will send you the configuration messages.

As an alternative you can also use the "Setting Configurator" at www.siemens.com/mobilephonescustomercare. Siemens will then send you the configuration messages. Please follow the instructions contained in those messages.

Problem

Poss. causes

Possible solution

Phone cannot be switched on.

On/Off key not pressed long enough. Press On/Off key for at least 2 seconds.

Flat battery.

Charge battery. Check charging indicator in the

 

display.

Battery contacts dirty.

Clean contacts.

See also below under

 

"Charging error".

 

Standby time is too

Frequent use of organiser and

Restrict use if applicable.

short.

games.

 

 

Fast search activated.

Deactivate speed search (page 84).

 

Display illumination switched on.

Switch off display illumination (page 66).

 

Unintentional keystrokes

Switch on Auto key lock (page 81).

 

(illumination!).