114 Questions & Answers

Problem

Poss. causes

Possible solution

Impossible to make Phonebook/Addressbook is full. entries in Phone-

book/Addressbook.

Delete entries in the Addressbook/Phonebook (see Standard functions, page 16).

Voice mailbox not

Call divert to mailbox not set.

Set call divert to mailbox (page 57).

functioning.

 

 

åflashes.

SMS memory is full.

Delete SMS messages (see Standard func-

 

 

tions, page 16) or archive them (page 43).

æflashes.

MMS memory is full.

Delete MMS messages (see standard func-

 

 

tions, page 16).

ç flashes.

Phone memory full.

Delete messages, pictures, videos, games or

 

 

applications.

Function cannot be

Not supported by service provider or

Contact your service provider.

set.

registration required.

 

Capacity problems

Phone memory full.

Delete files in the relevant areas. You can use

with, for example,

 

the memory assistant to delete specific files

Games & More,

 

(page 78).

ringtones, pic-

 

 

tures, videos, SMS

 

 

archive.

 

 

No Internet access,

Profile not activated, profile settings

Activate or set browser profile. If necessary

downloading not

wrong/incomplete.

consult your service provider.

possible.

 

 

Message cannot

Service provider does not support

Check with your service provider.

be sent.

this service.

 

 

Phone number for service centre not

Set service centre (page 44).

 

set or incorrectly set.

 

 

SIM card contract does not support

Contact your service provider.

 

this service.

 

 

Service centre too busy.

Repeat message.

 

Recipient does not have a compati-

Check.

 

ble phone.

 

EMS pictures are

Destination phone does not support

 

not displayed on the

the EMS standard.

 

destination phone.

 

 

No Internet access

Incorrect browser profile set, or

Check browser settings; contact your service

possible.

wrong or incomplete settings.

provider if necessary.