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| Questions & Answers | 113 |
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Problem | Poss. causes | Possible solution |
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Charging error | Battery totally discharged. | 1) Plug in charger cable, battery is on charge. | ||||
(charge icon not |
| 2) Charge icon appears after approx. 2 hours. | ||||
displayed). |
| 3) Charge battery. |
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| Temperature out of range: | Make sure the ambient temperature is right, | ||||
| 5 °C to 45 °C. | wait for a while, then recharge. |
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| Contact problem | Check power supply and connection to the |
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| phone. Check battery contacts and telephone | ||||
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| connection socket, clean them if necessary, | ||||
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| then insert battery again. |
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| No mains voltage. | Use different mains power socket, check mains | ||||
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| voltage. |
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| Wrong charger. | Only use original Siemens accessories. |
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| Battery faulty. | Replace battery. |
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SIM error. | SIM card not inserted correctly. | Check that the SIM card is inserted correctly |
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| Dirty SIM card contacts. | Clean SIM card with a dry cloth. |
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| SIM card with wrong voltage. | Use 3V SIM cards only. |
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| SIM card damaged (e.g. broken). | Carry out a visual check. Have service provider | ||||
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| change the SIM card. |
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No network | Weak signal. | Move higher, to a window or an open space. |
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connection. | Outside the GSM range. | Check service provider’s coverage area. |
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| Invalid SIM card. | Complain to the service provider. |
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| New network not authorised. | Try manual selection or select a different net- | ||||
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| work (page 83). |
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| Network call barring is set. | Check network barrings (page 82). |
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| Network overloaded. | Try again later. |
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Phone loses | Signal too weak. | Reconnection to another service provider is au- |
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network. |
| tomatic (page 83). Switching phone off and on | ||||
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| again can speed this up. |
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Calls not possible. | Second line set. | Set line 1 ã(page 84). |
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| New SIM card inserted. | Check for new barrings. |
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| Charge limit reached. | Reset limit with PIN2 (page 35). |
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| Credit used up. | Load credit. |
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Some calls not | Call restrictions are in place. | Barrings can be set by service provider. Check |
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possible. |
| barrings (page 82). |
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