Sierra Products EF-3801B-AL Hi Temp/Flue And Trim Indicators, Feed system access through hopper

5.Problem: W e had a power failure and the heater emitted smok e for about five minutes.

Solution: If the heater emits smoke during a power failure, and you have frequent power failures then we suggest you purchase the battery back -up s ystem . If the vent pipe is installed according to these instructions the sm ok e will syphon out of the pipe in most instances.

6.Problem: After several weeks of outstanding perfor- mance, the heater suddenly stopped and the red light under the control knob came on. This light is the Hi Tem p/Flue Indicator Light.

Solution: The Hi-Temp/Flue Indicator light indicates that fly ash has built up in the exhaust system and/or there is a restriction in the exhaust/flue system. Check the pipe system for excessive ash and clogging, particularly the vent cap. Remove the clean out cap on the tee and make sure that ash has not blocked the exhaust air flow. This automatic shut down in case of flue clogging is a safety feature and if the shut down occurs it m eans you have a problem and should consult a service technician and/or clean your pipe and heater thoroughly. If you fee l the fly ash build up is exc ess ive, we suggest that you try another brand . In m oist clim ates the pellets and fly ash can actually absorb moisture from the air and create creosote and a severe clogging problem. Keep this in mind when you store and handle your pellets. T he heater warranty does not cover the quality of the fuels used or the way they may be handled either before or after you've purchased them.

7.Problem: I press a “Run” bu tton and the heater did not start.

Solution: Check for AC power. The autolite system requires 110V AC power to operate . If heater only

12V DC battery power, follow manual light procedure. If AC power is available, clean burn pot for heavy ash deposit. Heavy ash deposits will act as insulator and not allow pellets to light. Check autolite fuse located on fuse panel to confirm fuse is not blown. Replace fuse with 5 am p if required .

8.Problem: I started to add pellet fuel and the heater wen t out.

Solution: The heater incorporates a safety switch that will disable the feed system when the hopper door is open. If fue l is to be added while heater is in operation it must be accomplished with in several

m inutes of opening the door.

9.Problem: I turned off the switch and the heater kept running.

Solution: Th is is norm al. T he exhaust blower will ke ep run ning until it cools down and then it will automatically turn off. This can vary by the tempera- ture the exhaust has reached and the temperature of the cooling air.

Figure 19 Feed system access through hopper

10.Problem: Feed system jam med.

Solution: This condition is caused by fuel contaminated with hard materials such as rocks or metal objects. To correct this remove all pellets from hopper. Unplug heater from any power source (12V & 110V). Rem ove the (4) nuts with a 3/8" nut driver attaching acces s cover. Carefully remove cover and vacuum out remain pellets. Locate the object jamm ing auger and reassemble. Plug heater into powe r sou rce and push “Run” button . W ith hopper door open, press safety switch down and view auger op eration. If auger turns freely add fue l. And prim e fuel system.

HI TEMP/FLUE AND TRIM INDICATORS:

W hen the H i-Tem p/Flue indicator light com es on (red lite beneath control knob) it means that the flue is obstructed or you have a reverse draft and gases cannot exit properly. Maintenance is required and a thorough cleaning and pipe check must be perform ed. (Check to make sure that the left and right clean out covers were installed properly, this can cause a Hi-Tem p indication)

TRIM button : Underneath the control knob you will find a sm all round butto n that will turn fo rward and reverse . This button can control the feed motor rate. By turning the button clock wise you can increase the burn ra te and by turning it counterclock wise you can decrease the burn rate. U se this to change the overall rate for different pellets. For instance, if the pellet has high ash and burns dirty decrease the "trim " and if the heater goes out on low or has low flame increase the "trim ".

Move this button carefully! It is designed to fine tune your LO W setting in the event you change brands of pellets and/or live at a higher elevation.

Customer Service & Replacement Parts

Replacement parts are available from your local dealer or on-line @ww w.sierraprodu ctsinc.net . Our call or write:

Customer Service

Sierra Products, Inc.

5061 Brooks St., Ste. B, Montclair, CA 91763

Phone 1-909-399-3355 x21

Fax 1-909-399-3357

www.sierraproductsinc.net