Sierra Products EF-3801B-AL owner manual Trouble-Shooting

existing flue must be installed with a tee connector (Figure 3,4,& 5) to allow access to clean the ash from the pellet vent pipe.

frame. Apply sealer to mating edge of glass and frame. Allow two hours dry time before installing door onto

heater. Note: Replace with Pyro-Ceramic G lass only.

Refer to parts list for specifications.

Figure 18 Air box clean out, air damper adjustment

f.Fly-ash will accum ulate below the burn pot. Rem ove the air box clean out and depose of ash. Use care not m ove air dam per s etting.

2.Hop per Clean Out: Vacuum the accumulated saw dust in the hopper weekly. Keep free of debris and foreign material. AN ACCUMU LATION OF SAW DUST CAN CA USE IRREG ULAR PELLET FEED. For best results this should be done on a reg ular ba sis depending upon how often the heater is used. If you burn the heater all the tim e you should do this every eight to ten days.

3.Cleaning the Exhaust Fan Blade & Heat Exchang- er: The exhaust blower should be checked for excessive fly ash buildup. Regular and routine mainte- nance utilizing the CLEAN OUT feature will keep the exhaust blower ho using and fa n blades clean . This cleaning can only be done when the heater is NOT burning. For best results run the fan in the CLEAN OUT position with the door open for approxim ately one minute or until ash is no longer being picked up by the fan. Remem ber, you must always check the clean out cap on the tee after utilizing the CLEAN OUT feature.

4.Keeping the Glass Clean: If soot deposits accumulate on the glass, clean with window glass cleaner and a paper towel when the glass is cold.

5.Polishing the Gold and Chrom e: All chrome and gold plating used on the EASYFIRE heater can be cleaned with a soft cloth and non -abrasive cleaner.

6.Cleaning & Polishing Gold Plated Parts: Gold is a soft metal and therefore a fragile surface. Prior to the first burn it is im portant to use W index or com parable product and a soft clean cloth to wipe any marks off all gold surfaces or the heat will cause the m arks to remain in the surface permanently. Always clean the gold surface when the heater is COO L.

7.Doo r glass replacement: Should the door glass become broken it may be replaced by scraping the sealer from around the outer edge of the glass. Carefully pry glass from door fram e then clean all sealer from frame. Obtain a replacement glass from your local dealer and attach glass to door using High Tem perature Silcon Sealer (m in. 400 deg.F ). Apply sealer to all four corners of the glass and set glass into

TROUBLE-SHOOTING

The following scenarios are provided in order to help you locate a difficulty if the heater performs in a manner which would seem to indicate a malfunction:

l.Problem: I loaded the heater for start-up, lit the fire starter and pellets but the fire didn't keep going.

Solution: Check power co rd to see that it is plugg ed in. Rem ember that the timer on start up runs about 10

m inutes and if the heater has not heated up enough to deactivate the timer you will have to start over by turning the knob to off and then back to FAN or LOW .

The EASYFIRE will automatically switch to 12 volt backup provided you have the 12 volt option installed.

2.Problem: The heater was lit and burning properly, then suddenly it stopped feeding pellets.

Solution: a) C heck pellet supply in hopper. If em pty, fill and follow start-up procedure as outlined in the beginning of this manual. b) Occasionally, a foreign object, debris or an excessive amount of sawdust can enter the feed m echanism and jam the fee d chute. If this happens, you must em pty the hopper and check the feed chute to see what is causing the jam. Rem ove any foreign m aterial or object and re-start the heater. CAUTION: Keep fingers and hands clear of feed mechanism when heater is on.

3.Problem: The fire was burning well and then it began to overfeed pellets and started backing up into the pellet feed chute, smothering the fire.

Solution: W hen the pellets are overfeeding, it usually means that the air flow has been reduced. Check the firepot air intake holes to be sure they are clear. Check to see if firepot was pro perly seated in pot tray. Check to see if the manifold may have filled with fly ash. If you use a low grade pellet, and clinkers (fused ash and dirt) form in the bottom of the firepot, it will choke the air intake (you might consider changing the brand of pellets to one that burns cleaner). You m ust let the fire go out before rem oving and clean ing the firepot.

Never vacuum out the heater w hen the heater is in operation! The hot ashes can lodge in your vacuum cleaner and cause a fire!

You m ust clean the manifold and air box reg ularly in order to insure a good air to fuel ratio, thus allowing the heater to "breathe" properly. You must also check the vent pipe and tee to see that they are not clogged and full of ash.

4.Problem: Heater was burning well and then soot began form ing on the glass door.

Solution: Black soot forming on the glass door means that the combustion is not right and the heater needs a good clean out. Some brands of pellets burn much richer than others and you might have to change brands of pellets and/or have the air/fuel settings re-adjusted by your dealer. It is normal to have the glass cloud up after several hours of burning but it should wipe off with a good window cleaner. If the glass turns black quick ly, then the heater needs a good clea n out.

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