Sierra Products EF5001U owner manual Trouble-Shooting

Models: EF5001U

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TROUBLE-SHOOTING

existing flue must be installed with a tee connector (Figure 3,4,& 5) to allow access to clean the ash from the pellet vent pipe.

fram e. Apply sealer to mating edge of glass and fram e. Allow two hours dry tim e before installing door onto heater. Note: Replace with Pyro-Ceramic Glass only.

Refer to parts list for specifications.

Figure 18 Air box clean out, air damper adjustment

f.Fly-ash will accum ulate below the burn pot. Rem ove the air box clean out and depose of ash. Use care not m ove air dam per setting.

2.Hopper Clean Out: Vacuum the accum ulated saw dust in the hopper weekly. Keep free of debris and foreign material. AN ACCUMULATION OF SAW DUST CAN CAUSE IRREGULAR PELLET FEED. For best results this should be done on a regular basis depending upon how often the heater is used. If you burn the heater all the tim e you should do this every eight to ten days.

3.Cleaning the Exhaust Fan Blade & Heat Exchang- er: The exhaust blower should be checked for excessive fly ash buildup. Regular and routine mainte- nance utilizing the CLEAN OUT feature will keep the exhaust blower housing and fan blades clean. This cleaning can only be done when the heater is NOT burning. For best results run the fan in the CLEAN OUT position with the door open for approxim ately one m inute or until ash is no longer being picked up by the fan. Rem em ber, you must always check the clean out cap on the tee after utilizing the CLEAN OUT feature.

4.Keeping the Glass Clean: If soot deposits accumulate on the glass, clean with window glass cleaner and a paper towel when the glass is cold.

5.Polishing the Gold and Chrome: All chrom e and gold plating used on the EASYFIRE heater can be cleaned with a soft cloth and non-abrasive cleaner.

6.Cleaning & Polishing Gold Plated Parts: Gold is a soft metal and therefore a fragile surface. Prior to the first burn it is important to use W index or com parable product and a soft clean cloth to wipe any marks off all gold surfaces or the heat will cause the marks to

rem ain in the surface perm anently. Always clean the gold surface when the heater is COOL.

7.Door glass replacement: Should the door glass become broken it may be replaced by scraping the sealer from around the outer edge of the glass. Carefully pry glass from door fram e then clean all sealer from fram e. Obtain a replacement glass from your local dealer and attach glass to door using High Tem perature Silcon Sealer (m in. 400 deg.F). Apply sealer to all four corners of the glass and set glass into

TROUBLE-SHOOTING

The following scenarios are provided in order to help you locate a difficulty if the heater perform s in a m anner which would seem to indicate a m alfunction:

l.Problem: I loaded the heater for start-up, pressed “Low” and the heater did not start.

Solution: Check power cord to see that it is plugged in. Check 5 amp ignitor fuse. Replace if burned.

The EASYFIRE will autom atically switch to 12 volt backup provided you have the 12 volt option installed.

2.Problem: Heater starts slow with lots of smoke.

Solution: a) Check burn pot for ash deposit. b) Check burn pot is im properly placed and is seating on igniter. c) Check air box clean out for ash build up.

3.Problem: The fire was burning well and then it began to overfeed pellets and started backing up into the pellet feed chute, smothering the fire.

Solution: W hen the pellets are overfeeding, it usually m eans that the air flow has been reduced. Check the firepot air intake holes to be sure they are clear. Check to see if firepot was properly seated in pot tray. Check to see if the manifold may have filled with fly ash. If you use a low grade pellet, and clinkers (fused ash and dirt) form in the bottom of the firepot, it will choke the air intake (you might consider changing the brand of pellets to one that burns cleaner). You must let the fire go out before rem oving and cleaning the firepot.

Never vacuum out the heater when the heater is in operation! The hot ashes can lodge in your vacuum cleaner and cause a fire!

You must clean the manifold and air box regularly in order to insure a good air to fuel ratio, thus allowing the heater to "breathe" properly. You must also check the vent pipe and tee to see that they are not clogged and full of ash.

4.Problem: Heater was burning well and then soot began form ing on the glass door.

Solution: Black soot form ing on the glass door means that the com bustion is not right and the heater needs a good clean out. Some brands of pellets burn much richer than others and you might have to change brands of pellets and/or have the air/fuel settings re-adjusted by your dealer. It is norm al to have the glass cloud up after several hours of burning but it should wipe off with a good window cleaner. If the glass turns black quickly, then the heater needs a good clean out.

5.Problem: W e had a power failure and the heater em itted smoke for about five minutes.

Solution: If the heater emits smoke during a power failure, and you have frequent power failures then we suggest you purchase the battery back-up system . If the vent pipe is installed according to these instructions the sm oke will syphon out of the pipe in most instances.

6.Problem: After several weeks of outstanding perfor- m ance, the heater suddenly stopped and the red light

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Sierra Products EF5001U owner manual Trouble-Shooting