oWelcome o Installation
o Using AirBooster o Troubleshooting
o Service
o Contact Us
o Get Service
oWarranty
o Service (top)
o Contact Us
o Get Service
o Report Form
oWarranty
o Service (top)
o Contact Us
o Get Service
oWarranty
o Registration
User Guide
Warranty and Customer Service
For technical support of
Customer Service Contacts
Help Desk | (604) | |
support@sierrawireless.com | ||
| ||
Sales Desk | (604) | |
sales@sierrawireless.com | ||
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Web | www.sierrawireless.com |
Getting Service
In the event of equipment malfunction, Sierra Wireless, Inc., or one of its authorized agents should perform all repairs. It is the responsibility of users requiring service to report the need for service to Sierra Wireless, Inc. or to one of its authorized agents.
For warranty service or
1.Contact the Help Desk to determine the nature of the problem. If return of the product is required they will help you with the rest of this process.
2.Obtain a Return Material Authorization (RMA) number from the Sierra Wireless Help Desk.
3.Print and fill out the Problem Sheet (PDF). A MS Word version is available if you prefer.
Remember: the more detailed your description of the problem, the faster your booster can be diagnosed and repaired.
4.Return the equipment, with the Problem Sheet enclosed, shipping
Warranty
Sierra Wireless, Inc. warrants the AirBooster 350 RF amplifier against all defects in materials and workmanship for a period of three (3) years from the date of purchase.
The sole responsibility of Sierra Wireless, Inc. under this warranty is limited to either repair or, at the option of Sierra Wireless, Inc., replacement of the AirBooster 350 RF amplifier. There are no expressed or implied warranties, including those of fitness for a particular purpose or merchantability, which extend beyond the face hereof.
Sierra Wireless, Inc. is not liable for any incidental or consequential damages
