Problem Report Sheet

If you are having trouble with your modem, please contact:

Sierra Wireless Technical Support 604-231-1128(6am to 5pm Pacific Time).

If it is deemed necessary to return the modem for repair, you will be given an RMA number, and asked to fill out this form and return it with the modem.

Do not return the modem without obtaining an RMA number.

Sierra Wireless Inc.

Tel. 604.231.1100

13575 Commerce Parkway, Suite 150

Fax. 604.231.1109

Richmond, BC V6V 2L1

 

 

 

Canada

 

 

 

 

 

 

 

 

Date:

 

 

 

 

 

 

 

 

 

 

 

 

 

RMA No.

 

 

 

 

 

 

 

 

 

 

 

 

 

Company Name

 

 

 

 

 

 

 

 

 

Contact

 

 

 

 

 

 

 

 

 

Address

 

 

 

 

 

 

 

 

 

City

 

 

 

 

 

 

 

 

 

State/Province

 

 

Zip/Postal Code

 

 

 

 

 

 

Telephone

 

 

Fax

 

 

 

 

 

 

Email

 

 

 

 

 

 

 

 

 

Product

 

 

 

 

 

 

 

 

 

Serial Number

 

 

ESN:

206 -

 

 

 

 

 

Host Computer Make

 

 

Model

 

 

 

 

 

 

Operating System

 

 

 

 

 

 

 

 

 

To ensure prompt repair, please provide as much detail as possible.

Problem Description

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Sierra Wireless 350 specifications Problem Report Sheet

350 specifications

The Sierra Wireless 350 is a robust industrial-grade router designed to deliver reliable connectivity in various challenging environments. Built for both cellular and satellite networks, this router caters to a diverse range of applications, including transportation, energy, utilities, and remote monitoring.

One of the standout features of the Sierra Wireless 350 is its dual-SIM capability, which enhances redundancy and ensures continuous connectivity. In case one carrier experiences an outage, the device can seamlessly switch to the secondary SIM, reducing downtime and maintaining operational efficiency. This feature is particularly crucial for industries that rely on constant data transmission.

The Sierra Wireless 350 supports various cellular technologies, ranging from 4G LTE to fallback options like 3G and even 2G. This flexibility means users can enjoy high-speed data transfer while also benefiting from compatibility with older networks. The router is equipped with multiple WAN ports, providing options for additional internet connections, including Ethernet and Wi-Fi.

Security is a top priority for the Sierra Wireless 350, which is equipped with advanced security protocols like VPN support and firewall protection. This ensures that data transmitted through the network remains secure and resistant to unauthorized access, making it suitable for industries dealing with sensitive information.

Another notable characteristic of the Sierra Wireless 350 is its rugged design. The device is built to withstand extreme environmental conditions, including temperature fluctuations, humidity, and vibrations. This durability makes it ideal for deployment in harsh locations, such as oil fields, construction sites, and remote facilities.

The router also includes comprehensive remote management and monitoring capabilities. This feature allows IT administrators to configure, monitor, and troubleshoot the device from a central location, streamlining operations and decreasing the need for on-site visits.

In conclusion, the Sierra Wireless 350 is an exceptional solution for organizations seeking reliable, secure, and resilient connectivity in industrial applications. With its dual-SIM capability, support for multiple cellular technologies, robust security measures, and durable construction, this device stands out as a crucial asset for businesses navigating the challenges of modern connectivity in demanding environments.