Technical Support & Product Return
Step 2: Complete the RMA form
•Fill out your Return Merchandise Authorization (RMA) form, and include it in the package with the product.
•Properly pack the product for shipping. All software, cable(s) and other accessories that came with the original package must be included.
•Clearly write your RMA number on the top of the returned package and on the accompanying RMA form.
SIIG will refuse to accept any shipping package, and not be responsible for a product returned without a RMA number posted on the outside of the shipping carton.
Step 3: Ship the Product
You are responsible for the cost of shipping back to SIIG at the following address:
SIIG, Inc. RMA#_______________
6078 Stewart Ave.
Fremont, CA 94538
SIIG will ship the repaired or replaced product via UPS Ground or US Mail at no cost to you.
