11 TROUBLESHOOTING GUIDE

11 TROUBLESHOOTING GUIDE

No power (Green and red LED are OFF)

-Check the power switch at the rear: it must be in position I.

-Check if the power cable has been connected correctly to a working socket.

-Check the power socket fuse, at the rear of the projector.

-Replace the fuse on the mains socket with an identical type (T 3.15A H) (Fig. 2).

-Should the problem persist, seek authorised technical assistance.

The lamp is not coming on

-Allow a few minutes pause between switching off and turning on again (from stand-by). This will allow the lamp to cool down sufficiently.

-If the lamp doesn’t come on – even though the projector has had sufficient time to cool down – seek technical assistance from your nearest Dealer.

No image

-Check that the selected input is actually connected to a active video or graphic signal.

-Check that the above source actually works.

-Verify compatibility of video/graphic signals with the technical specifications of the projector.

-Check the integrity of cables used to connect various sources.

-Check temperature of the room: it must be below 35°C (95°F)

-Check projector air vents on top and underneath the projector: they must be free of obstruction.

-If the problem persists, consult your Dealer.

Image is disturbed, unstable or noisy

-Verify compatibility of video/graphic signals with the technical specifications of the projector.

-Check the integrity of cables connecting projector to various sources.

-If the signal source is a terrestrial broadcast (via a VCR) check that the receiving channel has been correctly tuned in and that the aerial system is in good working order.

-Should the problem be present with a signal coming from a video-recorder, ensure that the videotape is an Original “first generation” copy and in good condition.

-Adjust the VCR’s tracking control for optimum picture perfor- mance. Ensure the VCR mode is active in the Picture menu.

Incomplete image along borders (vertical and horizontal)

- Compare compatibility of video/graphic signals and techni- cal specifications of your projector.

-Press Auto (on your remote or keypad) to execute automatic adjustments.

-Adjust the horizontal and vertical position of projected image by selecting Position on the Image Adjustments menu.

-Adjust the width and height of image, selecting Aspect in

the Image Adjustments menu.

Image too dark, too pale or unnaturally coloured

-Verify compatibility of video/graphic signals with technical specifications of your projector.

-Go to Picture menu, select and regulate any of the following, accordingly: Contrast, Brightness, Color, and Tint.

-If necessary, reset the Color Temperature and Gamma Correction (found on the Image Adjustments / Advanced Settings menu).

Graphic image with poor quality vertical detail

-Verify compatibility of video/graphic signals with technical specifications of your projector.

-Press Auto (on your remote or keypad) to execute automatic adjustments.

-Adjust Frequency and Phase parameters, found in the Image Adjustments menu, to optimise vertical detail of the projected image.

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Sim2 Multimedia HT300 XTRA-H Troubleshooting Guide, No power Green and red LED are OFF, The lamp is not coming on