Projector
Power light
Projector
Service light
ACP light Ready light
Projected
image
Touch and
pen control
Status and related
troubleshooting
Solid amber Flashing red N/A N/A None N/A There’s an issue with the projector
lamp.
See The “Lamp Failure” message
appears on page 60.
Off Flashing red Solid amber Off None None The projector’s operating temperature
has been exceeded.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 59.
Off Solid red N/A N/A None N/A There’s an issue with the projector’s
fan or color wheel.
See The “Projector Overheated”, “Fan
Failure” or “Color Wheel Failure”
message appears on page 59.
Off Off Off Off None None The projector power cable isn’t
properly connected.
OR
The ACP power supply isn’t properly
connected.
OR
There’s an issue with the mains
power supply (for example, the circuit
breaker is off).
Resolving interactive whiteboard issues
This section includes information on resolving issues with your interactive whiteboard.
For information not covered in this section, see the SMARTBoard 800 series interactive whiteboard
user’s guide (smarttech.com/kb/144817).
Resolving operation issues
To resolve operation issues, complete the following tasks:
lConfirm that the camera system cable is connected to the back of the pen tray.
lPerform the calibration procedure documented in the SMARTBoard 800 series interactive
whiteboard user’s guide (smarttech.com/kb/144817).
lIf necessary, complete additional troubleshooting with the guidance of SMARTSupport using