TROUBLESHOOTING
USB Adapter Installation Problems
If your computer cannot find the EZ Connect Wireless USB Adapter or the network driver does not install correctly, check the following items:
•Make sure the adapter is connected to the USB port. Check for any hardware problems, such as physical damage to the adapter’s connector.
•Try the adapter in another USB port. If this also fails, try using another SMC2664W wireless adapter that is known to operate correctly.
•Make sure your computer is using the latest BIOS.
•If there are other network adapters in the computer, they may cause conflicts. Disable or remove the other adapters from the computer and test the wireless adapter separately.
•Check for a defective computer or USB port by trying the adapter in another computer that is known to operate correctly.
•If there are still difficulties, remove the wireless adapter. Delete the file “Vnetusbr.sys” from:
c:\windows\system (in Windows 98/Me) c:\winnt\system32\drivers (in Windows 2000) c:\windows\system32\drivers (in Windows XP)
Click Start/Settings/Control Panel. Delete the adapter from the network configuration menu. Restart the PC and reinstall the adapter.
Network Connection Problems
If the LED on the USB adapter is not lit, or if you cannot access network resources from the computer, check the following:
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