10EN
6 Troubleshooting
Warning
•Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requesting service. If the problem remains
unsolved, go to the Philips web site (www.
philips.com/welcome). When you contact
Philips, ensure that the apparatus is nearby
and the model number and serial number are
available.
No power
•Make sure that the docking speaker is fully
charged.
•Make sure that the AC power plug of the
unit is connected properly.
•Make sure that there is power at the AC
outlet.
No sound
•Adjust volume on your mobile phone or
PC/Mac.
•Make sure that your Bluetooth mobile
phone is within the effective operation
range.
•Check if you have selected the correct
audio source.
No response from the unit
•Disconnect and reconnect the AC power
plug, then turn on the docking speaker
again.