14
TROUBLESHOOTING
TROUBLE POSSIBLE CAUSE POSSIBLE REMEDY
Oven will not start
a. Electrical cord for oven is not
plugged in.
b. Door is open.
c. Wrong operation is set.
a. Plug into the outlet.
b. Close the door and try again.
c. Check instructions.
Arcing or sparking
a. Materials to be avoided in
microwave oven were used.
b. The oven was operated when
empty.
c. Spilled food remained in the
interior.
a. Use microwave-safe cookware
only.
b. Do not operate with oven empty.
c. Clean interior with wet towel or
microfiber cloth specifically for
stainless steel.
Unevenly cooked
foods
a. Materials to be avoided in
microwave oven were used.
b. Food was not defrosted
completely.
c. Cooking time and/or power
level were not suitable.
d. Food was not turned or stirred.
a. Use microwave-safe cookware
only.
b. Completely defrost food.
c. Use correct cooking time and/or
power level.
d. Turn or stir food.
Overcooked food
Cooking time and/or power level
were not suitable.
Use correct cooking time and/or
power level.
Undercooked foods
a. Materials to be avoided in
microwave oven were used.
b. Food was not defrosted
completely.
c. Oven ventilation ports were
blocked.
d. Cooking time and/or power
level were not suitable.
a. Use microwave safe cookware
only.
b. Completely defrost food.
c. Check to see that oven ventilation
ports are not blocked.
d. Use correct cooking time and/or
power level.
Improper defrosting
a. Materials to be avoided in
microwave were used.
b. Cooking time and/or power
level were not suitable.
c. Food was not turned or stirred.
a. Use microwave-safe cookware
only.
b. Use correct cooking time and/or
power level.
c. Turn or stir food.