Troubleshooting
Problem | Check |
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•Is the disc installed with the label side facing up?
The disc tray does not | • Is the power cord plugged securely into the power outlet? |
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open. |
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• Turn off the power to the unit by pressing the Power ( | ) button | ||
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| and turn it back on. |
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| • Check the region number of the DVD. | |
Disc does not play. | • DVD discs purchased abroad may not be playable. | |
| • This player cannot play | |
| • Check the rating level of the DVD. | |
Playback does not start | • Check whether the disc has any scratch marks or is deformed. | |
immediately when the | ||
Play/Pause button is pressed. |
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| • No sound is heard during | |
| and step motion playback modes. | |
No sound is produced. | • Are the speakers properly connected? Is the speaker Setup | |
| correctly customized? | |
| • Is the disc severely damaged? | |
| The disc may be dirty. Wipe off fingerprints or dirt. | |
Sound can be heard only | • When listening to a CD or radio, sound is output to the front | |
from a few speakers and | speakers only (L/R). Select the “PRO LOGIC” option by pressing | |
not all six. | the Pro Logic button on the remote control unit to use all six | |
speakers. | ||
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| • Check whether your DVD disc is 5.1 CH compatible. | |
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Picture does not appear; sound | • Was the player moved suddenly from a cold place to a warm one? | |
is not produced; the disc tray | When condensation forms inside the player, remove the disc | |
and let the player stand for 1 or 2 hours with the power on. | ||
opens | ||
(You can use the player after the condensation disappears.) | ||
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Sound quality is | • Are the speaker cables loose? | |
irregular. | • Is there any dirt or debris at the end of the speaker connector? | |
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Dolby Digital 5.1 Channel | • Does the disc being played show the “Dolby Digital 5.1CH” mark ? | |
Surround Sound is not | ||
being reproduced. | 5.1 channel sound. | |
| • Is the DVD player connected to the proper speakers? |
Problem | Check |
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| • Is the TV power turned on? |
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• The disc revolves but no | • Are the video cables properly connected? |
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• Is it the player in PAUSE mode? |
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picture appears. |
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• Is there any dirt on the disc, or is the disc damaged? |
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• Picture shows interference | • It may not be possible to play some DVD discs due to poor |
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and quality is poor. | manufacture. |
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• When a dark scene changes to a bright scene during playback, the |
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| screen may flicker vertically. Some disturbance is normal. |
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| • Is the remote control being used within the appropriate distance |
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Remote control unit does | and angle of operation for the unit? |
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• Are there any obstacles between the remote control unit and the |
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not operate. | remote control sensor? |
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| • Are the batteries dead? Is it time to replace the batteries with new |
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| ones? |
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Audio or subtitle language | • The audio or subtitle language features does not operate with |
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does not operate. | DVDs that do not include multiple audio or subtitle languages. |
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The Menu button is | • Is the remote control being used within the appropriate distance |
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and angle of operation for the unit? |
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pressed but the Menu | • Are the batteries dead? |
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screen does not appear. | • Does the disc have a Menu? |
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The screen ratio cannot | • You can play 16:9 wide DVDs in 16:9 WIDE mode, 4:3 LETTER |
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BOX mode or 4:3 |
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be changed. |
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show in 4:3 ratio. Refer to the DVD disc jacket and then select the |
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| appropriate function. |
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The desired radio station | • Is the antenna installed properly? |
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cannot be tuned in. | • When the antenna's input signal is weak, install an external FM |
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| antenna in an area with good reception quality. | MISCELLANENOUS | |||
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The system is | • While the player is in the stop mode, hold the Stop ( |
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malfunctioning (the | down on the main unit for over 5 seconds."INITIAL" appears on the |
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system does not work or | display and all settings will return to the Factory Preset condition. |
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The RESET function erases all settings; do not use this |
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no sound). |
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function unless necessary. |
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43 | 44 |