SMC Networks SMC7004WFW manual Tcp/Ip

Models: SMC7004WFW

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TROUBLESHOOTING

 

Troubleshooting Chart

 

 

Symptom

Action

 

 

LED Indicators

 

 

 

Link LED is Off

• Verify that the Wireless Barricade Plus and attached

 

device are powered on.

 

• Be sure the cable is plugged into both the Wireless

 

Barricade Plus and the corresponding device.

 

• Verify that the proper cable type is used and that

 

its length does not exceed the specified limits.

 

• Be sure that the network interface on the

 

attached device is configured for the proper

 

communication speed and duplex mode.

 

• Check the adapter on the attached device and

 

cable connections for possible defects. Replace

 

any defective adapter or cable if necessary.

 

 

Network Connection Problems

 

 

 

Cannot Ping the Wireless

• Verify that the IP addresses are properly

Barricade Plus from the

configured. For most applications, you should

attached LAN, or the

use the Wireless Barricade Plus’ DHCP function to

Wireless Barricade Plus

dynamically assign IP addresses to any host on

cannot Ping any device

the attached LAN. However, if you manually

on the attached LAN

configure any IP addresses on the LAN, verify

 

 

that the same network address (network

 

component of the IP address) and subnet mask

 

are used for both the Wireless Barricade Plus and any

 

attached LAN devices.

 

• Be sure the device you want to Ping (or from

 

which you are Pinging) has been configured for

 

TCP/IP.

 

 

Mobile users cannot

• Make sure that the Wireless Barricade Plus and all

access the Wireless

mobile users are configured to use the same radio

Barricade Plus

channel, Service Set Identifier (SSID), and encryption

 

keys.

 

• Ensure that all mobile users are within range of the

 

Wireless Barricade Plus as specified in Appendix C.

 

 

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SMC Networks SMC7004WFW manual Tcp/Ip