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8. TROUBLESHOOTING

This product complies with current saf ety regulations gov erning electrical equipment. For saf ety reasons, all tech- nical inspections or repairs must be perf ormed by qualified technicians in order to prevent hazardous situations f or users.

If the machine does not work, bef ore calling the Serv ice Centre and spending money unnecessarily, check that

the operations indicated in this troubleshootingUtableU hav e been performed.

1 The machine does not start Check that:

- the plug is correctly f itted into the socket

2The tub does not fill with water

3No water appears to be in the drum

-the door is securely closed

-the “Start-Pause” button has been pressed. Check that:

-the plug is correctly f itted into the socket

-the door is securely closed

-the water tap is open

-the water inlet f ilters are not clogged. Clean them as indicated in paragraph 6.5.

-the water inlet tube is not jammed or bent

No f ault.

The water lev el is lower than the glass of the door because the new ma- chines use less water though obtaining the same washing and rinsing re- sults.

4

The water does not drain

Check that:

 

 

 

-

the drain hose is not twisted

 

 

-

the drain pump is not clogged. Clean it as indicated in paragraph 6.3.

5

The water does not drain

This is envisaged by the washing programme (if the no-spin and stop with

 

after final rinsing in deli-

tub f ull

option has been selected) to prev ent fabrics from creasing.

 

cates and woollens wash-

To drain the water, proceed as described in the “End of programme” sec-

 

ing programmes

tion, paragraph 5.13.

 

 

6The machine fills with wa- Make sure the end of the drain hose is not too low. ter and drains continuously

7Strong vibrations during Check that:

spinning

-

the machine has been properly levelled as described in paragraph

 

 

 

3.2

 

-

the machine is not too close to walls or f urniture

 

-

the internal moving assembly has been released as described in

 

 

paragraph 3.1

8Too much foam forms and escapes from the tray

9Water on the floor

10Not all the fabric softener enters the machine or too much water remains in the compartment

Check that:

-the detergent is suitable for automatic machines and is not for hand washing

-no more than the quantities indicated in the manual are used

Check that:

-the unions of the water inlet hose are not loose

-the end of the drain hose has not moved out of place.

Make sure that the traps in the detergent tray are correctly positioned and are not clogged. Clean them as indicated in paragraph 6.4.

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Smeg WDI12C instruction manual Troubleshooting