Service Checklist - Diagnosis Guide
Before contacting your dealer or SOLE service for aid, please review the following information. It may save you both time and expense. This list includes common problems that may not be covered under the treadmills warranty.
| PROBLEM | SOLUTION/CAUSE |
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| Display does not light | The Safety tether cord not in position. | ||
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| Circuit breaker on front grill tripped or power switch off. Push | ||
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| circuit breaker in until it locks. | ||
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| Plug is disconnected. Make sure plug is firmly pushed into AC | ||
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| household wall outlet. | ||
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| Household circuit breaker may be tripped. | ||
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| Treadmill defect. Contact your SOLE dealer. | ||
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| Treadbelt does not stay centered |
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| Treadmill belt hesitates when walked/run on | A user may be walking while favoring or putting more weight on | ||
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| either the left or right foot. If this walking pattern is natural, track | ||
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| the belt slightly | ||
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| movement. See General Maintenance section on Treadbelt | ||
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| Tension. Adjust as necessary. | ||
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| Motor is not responsive / Display is lit | If the start button is pressed and the console is functioning, the | ||
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| time display should be counting. If there is an error message | ||
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| showing LS (low speed) try | ||
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| calibration procedure below). | ||
Treadmill will only achieve approximately 7 mph but shows higher speed on display
This indicates motor should be receiving power to
operate. Low AC voltage to treadmill. Do not use an extension cord. If an extension cord is required it should be as short as possible and heavy duty 14 gauge minimum. Low household voltage. Contact an electrician or your SOLE dealer. A minimum of 110 volt AC, 15 amp is required.
Treadbelt stops instantly (it should move about a foot or so) when tether cord is pulled while standing on the unit
High belt/deck friction. See General Maintenance section on lubrication.
Treadmill trips on board 15 amp circuit | Possible High belt/deck friction. See General Maintenance |
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TT8 |
