When Service Is Required
Your room air conditioner dealer can give you the name of your nearest Authorized Service Center. Help them give you prompt service by providing:
•An accurate description of problem.
•Complete model, serial, and manufacturing (P) numbers from serial plate.
•Proof of purchase (sales receipt) upon request.
Repair by unauthorized servicer that results in subsequent failure of unit voids warranty. Warranty details are contained in warranty certificate enclosed with unit.
Keep accurate records of service calls, including what was done, servicer’s name, and date of service.
Any Questions?
Most of your questions can be answered by your local Soleus Air brand dealer. Check with your dealer first if you need any further information regarding the operation, maintenance, or service of your unit. Then, if you should have any matters which are not resolved locally.
CONSUMER INFORMATION LINE
(Technical Support and Warranty Service)
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