TROUBLESHOOTING

Problem

Possible Causes

Solutions

 

 

 

 

 

Dehumidifier does not start

The dehumidifier is unplugged.

Make sure the dehumidifier’s plug is pushed completely into

 

 

 

the outlet.

 

 

 

 

 

 

The fuse is blown / circuit breaker

Check the house fuse / circuit breaker box and replace fuse or

 

 

is tripped.

reset breaker.

 

 

 

 

 

 

Dehumidifier has reached its

The dehumidifier automatically turns off when either condition

 

 

present level or the bucket is full.

occurs. Change to a lower setting or empty the water bucket

 

 

 

and replace properly.

 

 

 

 

 

 

Bucket is not in the proper

The bucket must be in place and securely seated for the dehu-

 

 

position.

midifier to operate.

 

 

 

 

 

 

Power Failure.

There is a protective time delay (up to 3 min.) to prevent trip-

 

 

 

ping of the compressor overload. For this reason, the unit may

 

 

 

not start normal dehumidification for 3 min. after it is powered

 

 

 

back on.

 

 

 

 

 

Dehumidifier does not dry the

Not enough time allowed for unit

When first installed, allow at least 24 hours to maintain the

 

air as it should

to remove moisture.

desired dryness.

 

 

 

 

 

 

Airflow is restricted.

Make sure there are no curtains, blinds, or furniture blocking

 

 

 

the front or back of the dehumidifier. See the Choosing a Lo-

 

 

 

cation section on Page 6.

 

 

 

 

 

 

Dirty filter.

See the Replacing Filter section on Page 5.

 

 

 

 

 

 

The Humidity Control may not be

For drier air, press the “-” button to lower the percent humid-

 

 

set low enough.

ity desired in the room, or set the dehumidifier to CO for maxi-

 

 

 

mum dehumidification.

 

 

 

 

 

 

Doors and windows may not be

Check that all doors, windows, and other openings are securely

 

 

closed tightly.

closed.

 

 

 

 

 

 

Clothes dryer may be blowing

Install the dehumidifier away from the dryer. The dryer should

 

 

moist air into the room.

be vented outside.

 

 

 

 

 

 

Room temperature is too low.

Moisture removal is best at higher room temperatures. Lower

 

 

 

room temperatures will reduce the moisture removal rate. This

 

 

 

model is designed to operate at temperatures above 41°F.

 

Dehumidifier runs too much

The area to be dehumidified is too

The capacity of your dehumidifier may not be adequate for the

 

 

large.

room size.

 

 

 

 

 

 

Doors and windows are open.

Close all doors and windows to the outside.

 

 

 

 

 

Frost appears on the coils

The dehumidifier has recently

This is normal. Frost will usually disappear within 60 minutes.

 

 

been turned on or the room

 

 

 

temperature is below 41°F.

 

 

Controls cannot be set

The compressor will turn off and

This is normal. Wait approximately 3 minutes and set the fan

 

 

the fan will automatically

speed at the desired level.

 

 

continue to run for approximately

 

 

 

3 minutes at a fixed setting.

 

 

 

 

 

 

Fan Noise

Air is moving through the unit.

This is normal.

 

 

 

 

 

Water on the floor

Hose connection may be loose.

Check the hose connection. See the Drainage Section on pg. 6.

 

 

 

 

 

 

Hose is attached but not draining

Disconnect the hose if using the bucket or place the hose near a

 

 

into a drain

drain.

 

 

 

7

 

 

 

 

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Soleus Air SG-DEH-25M-1 manual Troubleshooting, Problem Possible Causes Solutions
Page 6 Page 8

SG-DEH-25M-1 specifications

The Soleus Air SG-DEH-25M-1 is a powerful and efficient dehumidifier designed to combat excess moisture in your home or office. Capable of removing up to 25 pints of moisture from the air per day, this unit is ideal for medium-sized spaces and provides an effective solution for humidity control.

One of the standout features of the SG-DEH-25M-1 is its user-friendly digital control panel. The easy-to-read display enables users to set their desired humidity level and monitor the current room moisture, offering a straightforward interface for managing indoor conditions. Additionally, the dehumidifier operates quietly, making it well-suited for bedrooms or other quiet environments where noise is a concern.

This model is equipped with a smart humidity sensor that automatically activates the dehumidification process. By constantly monitoring the ambient humidity levels, the Soleus Air SG-DEH-25M-1 ensures optimal performance without requiring constant adjustments from users. This intelligent functionality not only enhances user convenience but also promotes energy efficiency.

The design of the SG-DEH-25M-1 also emphasizes portability. It features built-in wheels and a handle, making it easy to move from room to room as needed. This flexibility allows users to target areas with the highest humidity, ensuring a customized approach to dehumidification.

Another notable characteristic is the personal comfort feature. The dehumidifier allows you to set a target humidity level, and once the desired setting is reached, the unit can automatically shut off to save energy, while also preventing over-drying of the air.

Maintenance is simplified with a removable, washable air filter, which helps to improve indoor air quality by trapping dust and allergens. This filter is easy to clean, ensuring that the unit operates efficiently over time.

Overall, the Soleus Air SG-DEH-25M-1 combines functionality with user-friendliness and modern technology, making it an excellent choice for anyone looking to reduce humidity in their living or working environment. Its smart features, portability, and ease of maintenance make it a top contender in the dehumidifier market.
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