TROUBLESHOOTING

Problem

Possible Causes

Solutions

 

 

 

 

 

Dehumidifier does not start

The dehumidifier is unplugged.

Make sure the dehumidifier’s plug is pushed completely into

 

 

 

the outlet.

 

 

 

 

 

 

The fuse is blown / circuit breaker

Check the house fuse / circuit breaker box and replace fuse or

 

 

is tripped.

reset breaker.

 

 

 

 

 

 

Dehumidifier has reached its

The dehumidifier automatically turns off when either condition

 

 

present level or the bucket is full.

occurs. Change to a lower setting or empty the water bucket

 

 

 

and replace properly.

 

 

 

 

 

 

Bucket is not in the proper

The bucket must be in place and securely seated for the dehu-

 

 

position.

midifier to operate.

 

 

 

 

 

 

Power Failure.

There is a protective time delay (up to 3 min.) to prevent trip-

 

 

 

ping of the compressor overload. For this reason, the unit may

 

 

 

not start normal dehumidification for 3 min. after it is powered

 

 

 

back on.

 

 

 

 

 

Dehumidifier does not dry the

Not enough time allowed for unit

When first installed, allow at least 24 hours to maintain the

 

air as it should

to remove moisture.

desired dryness.

 

 

 

 

 

 

Airflow is restricted.

Make sure there are no curtains, blinds, or furniture blocking

 

 

 

the front or back of the dehumidifier. See the Choosing a Lo-

 

 

 

cation section on Page 6.

 

 

 

 

 

 

Dirty filter.

See the Replacing Filter section on Page 5.

 

 

 

 

 

 

The Humidity Control may not be

For drier air, press the “-” button to lower the percent humid-

 

 

set low enough.

ity desired in the room, or set the dehumidifier to CO for maxi-

 

 

 

mum dehumidification.

 

 

 

 

 

 

Doors and windows may not be

Check that all doors, windows, and other openings are securely

 

 

closed tightly.

closed.

 

 

 

 

 

 

Clothes dryer may be blowing

Install the dehumidifier away from the dryer. The dryer should

 

 

moist air into the room.

be vented outside.

 

 

 

 

 

 

Room temperature is too low.

Moisture removal is best at higher room temperatures. Lower

 

 

 

room temperatures will reduce the moisture removal rate. This

 

 

 

model is designed to operate at temperatures above 41°F.

 

Dehumidifier runs too much

The area to be dehumidified is too

The capacity of your dehumidifier may not be adequate for the

 

 

large.

room size.

 

 

 

 

 

 

Doors and windows are open.

Close all doors and windows to the outside.

 

 

 

 

 

Frost appears on the coils

The dehumidifier has recently

This is normal. Frost will usually disappear within 60 minutes.

 

 

been turned on or the room

 

 

 

temperature is below 41°F.

 

 

Controls cannot be set

The compressor will turn off and

This is normal. Wait approximately 3 minutes and set the fan

 

 

the fan will automatically

speed at the desired level.

 

 

continue to run for approximately

 

 

 

3 minutes at a fixed setting.

 

 

 

 

 

 

Fan Noise

Air is moving through the unit.

This is normal.

 

 

 

 

 

Water on the floor

Hose connection may be loose.

Check the hose connection. See the Drainage Section on pg. 6.

 

 

 

 

 

 

Hose is attached but not draining

Disconnect the hose if using the bucket or place the hose near a

 

 

into a drain

drain.

 

 

 

8

 

 

 

 

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Soleus Air SG-DEH-70-2 (DP2-70-03) manual Troubleshooting, Problem Possible Causes Solutions
Page 7 Page 9

SG-DEH-70-2 (DP2-70-03) specifications

The Soleus Air SG-DEH-70-2 (DP2-70-03) is a powerful and efficient dehumidifier designed to tackle excessive moisture in the air, making it an ideal solution for homes, basements, and other living spaces. With a capacity of 70 pints per day, this dehumidifier effectively removes humidity, helping to maintain a comfortable and healthy indoor environment.

One of its standout features is the advanced refrigerant system, which enhances its performance by enabling quick and efficient moisture removal. The SG-DEH-70-2 utilizes an environmentally friendly refrigerant, R-410A, which is less harmful to the ozone layer compared to traditional alternatives. This commitment to sustainability pairs well with the unit's energy-efficient design, which ensures lower energy consumption, ultimately saving users money on their electricity bills.

The design of the Soleus Air SG-DEH-70-2 is both functional and user-friendly. It comes equipped with a large, easy-to-read LED display that allows users to monitor humidity levels in real-time. The adjustable humidity settings enable users to select their desired level of moisture control, making it versatile for various applications. This model also features a continuous drain option, which allows for uninterrupted operation by connecting a hose directly to a floor drain.

Additionally, the SG-DEH-70-2 incorporates a built-in pump, which automates the process of removing collected water up to 16 feet away. This feature eliminates the need for manual water removal and makes it especially convenient for use in basements or other areas with drain accessibility issues.

The dehumidifier is designed for quiet operation, ensuring it can function effectively without disrupting your daily activities or sleep. Its sleek and modern design allows it to blend seamlessly with any home décor, while the portable design facilitates easy relocation from room to room.

In terms of maintenance, the Soleus Air SG-DEH-70-2 includes a washable filter that captures dust and other allergens, promoting cleaner air circulation. This feature, combined with its reliable performance and user-friendly design, establishes the SG-DEH-70-2 as a top choice for maintaining optimal humidity levels. Whether in a damp basement or a humid living space, this dehumidifier proves to be a valuable investment in ensuring comfort and health in any home.
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