Soleus Air SG-WAC-12ESE-C, SG-WAC-10ESE-C manual Troubleshooting, Problem Possible Causes Solutions

TROUBLESHOOTING

PROBLEM	POSSIBLE CAUSES	SOLUTIONS
The Air Conditioner will not start	The air conditioner is unplugged	• Make sure the air conditioner is
		plug is pushed completely into the
		outlet

The fuse is blown/circuit breaker is tripped.

•Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

Power Failure	• The unit will automatically re-start
	when power is restored.
	• There is a protective time delay
	(approx. 3 minutes) to prevent
	tripping of the compressor
	overload. For this reason, the unit
	may not start normal cooling for 3
	minutes after it is turned back on.

The current interrupter device is tripped.

•Press the RESET button located on the power cord plug.

•If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.

The Air Conditioner does not cool	Airflow is restricted	• Make sure there are no curtains,
as it should		blinds, or furniture blocking the
		front of the air conditioner
	The temperature control may not be	• Lower the set thermostat tempera-
	set correctly.	ture
	The air filter is dirty	• Clean the filter. See the Cleaning
		and Care Section of the manual.
	The room may be too warm	• Please allow time for the room to
		cool down after turning on the air
		conditioner.
	Cold air is escaping	• Check for open furnace registers
		and cold air returns
	The Cooling Coils are frozen	• See “Air Conditioner Freezing Up”
		below.
The Air Conditioner is freezing up	Ice blocks the air flow and stops the air	• Set the MODE dial to HIGH FAN
	conditioner from cooling the room	or HIGH COOL and set the ther-
		mostat to a higher temperature
	The batteries are inserted incorrectly
The Remote Control is not working		• Check the position of the batteries.
	The batteries may be dead	• Replace the batteries

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