TROUBLESHOOTING

PROBLEM

POSSIBLE CAUSES

SOLUTIONS

 

 

 

The Air Conditioner will not start

The air conditioner is unplugged

• Make sure the air conditioner is

 

 

plug is pushed completely into the

 

 

outlet

The fuse is blown/circuit breaker is tripped.

•Check the house fuse/circuit breaker box and replace the fuse or reset the breaker.

Power Failure

• The unit will automatically re-start

 

when power is restored.

 

• There is a protective time delay

 

(approx. 3 minutes) to prevent

 

tripping of the compressor

 

overload. For this reason, the unit

 

may not start normal cooling for 3

 

minutes after it is turned back on.

 

 

The current interrupter device is tripped.

•Press the RESET button located on the power cord plug.

•If the RESET button will not stay engaged, discontinue use of the air conditioner and contact a qualified service technician.

The Air Conditioner does not cool

Airflow is restricted

• Make sure there are no curtains,

as it should

 

blinds, or furniture blocking the

 

 

front of the air conditioner

 

 

 

 

The temperature control may not be

• Lower the set thermostat tempera-

 

set correctly.

ture

 

 

 

 

The air filter is dirty

• Clean the filter. See the Cleaning

 

 

and Care Section of the manual.

 

 

 

 

The room may be too warm

• Please allow time for the room to

 

 

cool down after turning on the air

 

 

conditioner.

 

 

 

 

Cold air is escaping

• Check for open furnace registers

 

 

and cold air returns

 

 

 

 

The Cooling Coils are frozen

• See “Air Conditioner Freezing Up”

 

 

below.

The Air Conditioner is freezing up

Ice blocks the air flow and stops the air

• Set the MODE dial to HIGH FAN

 

conditioner from cooling the room

or HIGH COOL and set the ther-

 

 

mostat to a higher temperature

 

The batteries are inserted incorrectly

 

The Remote Control is not working

• Check the position of the batteries.

 

The batteries may be dead

• Replace the batteries

 

 

 

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Soleus Air SG-WAC-12HCE operating instructions Troubleshooting
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SG-WAC-12HCE specifications

The Soleus Air SG-WAC-12HCE is a powerful and efficient window air conditioning unit designed to provide a comfortable indoor climate even during the hottest summer months. With its sleek design and effective cooling capabilities, this air conditioner has gained popularity among consumers looking for reliability and performance.

One of the standout features of the Soleus Air SG-WAC-12HCE is its 12,000 BTU cooling capacity, making it suitable for medium to large rooms up to 550 square feet. This powerful cooling performance is complemented by a dehumidification mode, which can remove up to 3.5 pints of moisture per hour. This combination ensures that not only is the air cooled down but also makes it less humid, providing a more comfortable living environment.

Energy efficiency is another primary characteristic of the SG-WAC-12HCE. With an Energy Efficiency Ratio (EER) of 12.0, this unit is designed to reduce energy consumption while delivering optimal cooling performance. This feature is essential for those looking to keep energy bills in check while maintaining a pleasant indoor atmosphere. The unit is also ENERGY STAR certified, demonstrating its commitment to minimal environmental impact.

The Soleus Air SG-WAC-12HCE comes equipped with an array of user-friendly controls. It features an intuitive remote control, allowing users to adjust the temperature settings, fan speeds, and modes from the comfort of their couch or bed. The electronic controls include a digital display, making it easier to monitor and set the desired cooling levels accurately.

Additionally, this air conditioner offers three cooling speeds and three fan-only speeds, giving users the flexibility to customize their comfort level based on personal preferences and varying weather conditions. The unit also features a programmable 24-hour timer, which allows for scheduled operation, ensuring the air conditioner only runs when needed.

Installation of the SG-WAC-12HCE is straightforward, thanks to the included window installation kit, which makes it compatible with most standard window sizes. Overall, the Soleus Air SG-WAC-12HCE is a feature-rich window air conditioning unit that excels in cooling efficiency, user convenience, and versatility, making it an exceptional choice for consumers looking to stay cool and comfortable.
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