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Sony 3-280-847-11(1) Troubleshooting, •Playback···p, •Recording···p, Troubleshooting, •Connecting to TV···p, The camcorder gets warm, •Connecting to a computer···p

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Troubleshooting

Troubleshooting

If you run into any problems using your camcorder, use the following table to troubleshoot the problem. If the problem persists, disconnect the power source and contact your Sony dealer.

•Power sources/LCD screen/Remote Commander···p. 102•Cassette tapes/“Memory Stick Duo”···p. 103•Recording···p. 104•Playback···p. 107•Connecting to TV···p. 109•Dubbing/Editing/Connecting to other devices···p. 110•Connecting to a computer···p. 110Power sources/LCD screen/Remote CommanderThe power does not turn on or abruptly turns off.•Attach a charged battery pack to the camcorder (p. 14).•Use the AC Adaptor/Charger to connect to a wall outlet (p. 14).The camcorder does not operate even when the power is set to on.

•Disconnect the AC Adaptor/Charger from the wall outlet or remove the battery pack, then reconnect it after about 1 minute.

•Press the RESET button (p. 134) using a sharp-pointed object.The camcorder gets warm.• The camcorder may get warmer while you use it. This is not a malfunction.The remaining battery time indicator does not indicate the correct time.

•Ambient temperature is too high or too low, or the battery pack has not been charged enough. This is not a malfunction.

•Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace it with a new one (p. 14, 119).

•The indicated time may not be correct in certain circumstances. For example, when you open or close the LCD panel, it takes about 1 minute to display the correct remaining battery time.

The battery pack discharges too quickly.

•Ambient temperature is too high or low, or the battery pack has not been charged enough. This is not a malfunction.

•Fully charge the battery again. If the problem persists, the battery may be worn-out. Replace it with a new one (p. 14, 119).

The picture remains on the LCD screen.

•This occurs if you disconnect the DK-415 cable or remove the battery pack without turning off the power first. This is not a malfunction.

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Contents

http://www.sony.net Printed in Japan © 2008 Sony Corporation Read this first Using the camcorder •Do not hold the camcorder by the following part About menu items, LCD panel, viewfinder, and lens •The camcorder is not dustproof, dripproof or waterproof See “About handling of your camcorder” (p. 121) Read this first (Continued) On playing back HDV tapes on other devices Notes on the icons used in this manual Features available for the HDV format only Features available for the DVCAM format only Read this first Step 1: Checking supplied items Step 2: Attaching the supplied items Step 3: Charging the battery pack Step 4: Turning the power on and holding your camcorder properly Playing the picture on a TV (AUDIO SET) menu (DISPLAY SET) menu (IN/OUT REC) menu (TC/UB SET) menu Using your camcorder abroad Maintenance and precautions Specifications Identifying parts and controls Indicators for the LCD screen and viewfinder Step 1: Checking supplied items Started Getting Step 2: Attaching the supplied items Adjusting the flange focal length automatically Set the Place the flange focal length adjustment test chart 3Set the ZOOM switch F to SERVO 4Select [AUTO ADJUST] in [FLANGE Step 2: Attaching the supplied items (Continued) Attaching the supplied microphone 1 Attach the wind screen B to the supplied microphone A 3 Connect the plug of the microphone to the INPUT1 jack D pressing the PUSH (lens hood release) button To open or close the shutter of the Lens hood with lens cover Move the lens cover lever up or down to open or close the lens cover Attaching Memory Recording Unit Make sure that the HDV/DV jack cover is closed Step 3: Charging the battery pack To remove the battery pack To store the battery pack Charging time NP-F570(supplied) NP-F770 Step 3: Charging the battery pack (Continued) DVCAM (DV) format pictures On the battery pack Power To the wall 1 cord outlet Step 4: Turning the power on and holding your camcorder properly Step 5: Adjusting the LCD panel and viewfinder The LCD panel 1Open 180 degrees 290 degrees (max.) 2180 degrees (max.) When the picture in the viewfinder is hard to see Step 6: Setting the date and time Changing the language setting Step 7: Inserting a tape or a “Memory Stick Duo” Cassette tape Lid The cassette compartment automatically comes out 2 Insert a cassette with its window facing outwards, then press Access lamp To eject a “Memory Stick Duo” Lightly push the “Memory Stick Duo” once Recording 3 Press the REC START/STOP button A (or B) [STBY] t [REC] The recording lamp lights up during recording To stop the movie recording, press the REC START/STOP button again •You can change the screen display during recording (p. 53) Recording (Continued) To capture still images 1Assign [PHOTO] to an ASSIGN button “Memory Stick Duo.” appears when the recording is completed You can capture still images during movie recording Changing the settings of your camcorder recordings Changing the settings of your camcorder recordings (Continued) Adjusting the focus manually buttons Adjusting focus manually in mode A Adjusting focus manually in mode B Using automatic focus temporarily (One push auto focus) 1Assign [ONE PUSH AF] to an ASSIGN button (p. 43) Automatic focus functions as long as you hold the ASSIGN button (9 disappears) FOCUS Focusing on a distant subject (Focus infinity) Adjusting the exposure Adjusting the iris 1During recording or standby, set the AUTO/MANUAL switch F to MANUAL 2Set the IRIS switch B to MAN Adjusting the gain 1Set the AUTO/MANUAL switch F to MANUAL during recording or standby Set the gain switch switch position from [GAIN SETUP] of the (CAMERA SET) menu (p. 68) Adjusting to natural color (White balance) 1 During recording or standby, set the AUTO/MANUAL switch E to MANUAL 2 Press the WHT BAL button B 3 Set the white balance memory switch A to any one of To save the adjusted white balance value in memory A or B 1Set the white balance memory switch to A (A) or B (B) in step 3 of “Adjusting to natural color (White balance).” Capture a white subject, such as white paper 3Press (one push) button C PP1 Default settings the same :USER as when Picture Profile is [OFF] BLACK LEVEL To set the black level GAMMA To select a gamma curve BLACK GAMMA KNEE COLOR MODE To set type and level of colors COLOR LEVEL To set the color level COLOR DEPTH To set the color depth for each color phase COLOR CORRCT To set items for the color correction COLOR CORRCT (Continued) WB SHIFT To set items for the white balance shift DETAIL To set items for the detail SKINTONE DTL To adjust the detail of skintone areas to reduce wrinkles PROFILE NAME To name the picture profiles set in [PP1] through [PP6] (p. 41) COPY To name the picture profile settings You can name picture profile1 through 2Select the picture profile that you want to name with the SEL/PUSH EXEC dial 3Select [SETTING] t [PROFILE 1 Set the AUDIO LEVEL switch (CH1/CH2) A of the channel to be adjusted to MAN appears on the screen 2 Turn the AUDIO LEVEL dial B to adjust the volume during recording or standby Assigning the functions to the ASSIGN buttons Assigning the functions to the ASSIGN buttons (Continued) 5 Select the function that you want to assign with the SEL/PUSH EXEC dial A 6 Select [OK] with the SEL/PUSH EXEC dial A 7 Select [RETURN] with the SEL/ PUSH EXEC dial A 8 Press the MENU button B to hide the menu screen Reviewing the most recently recorded scenes (Rec review) Searching for the last scene of the most recent recording (End search) 1 Assign [END SEARCH] to one of the ASSIGN buttons (p. 43) 2 Press the ASSIGN button to which [END SEARCH] is assigned Playing back the most recently recorded movies (Last scene review) Using the Shot transition CA button Bbutton 1Set [S.TRANS/F.MARK] of the (CAMERA SET) menu to [SHOT TRANSITION] Using the Shot transition (Continued) –PICTURE PROFILE –MENU –STATUS CHECK –EXPANDED FOCUS Marking focal point on the screen (Focus marking) Playback To search for a scene while viewing a movie To adjust the volume Adjust the volume with the VOLUME/MEMORY button To view still images 2Press the MEMORY/PLAY button Playback (Continued) Changing/checking the settings in your camcorder Changing/checking the settings in your camcorder (Continued) CIris DGain EShutter speed FWhite balance Locating a scene on a tape To cancel the operation Press the STOP button C on the Remote Commander Playing the picture on a TV Playing the picture on a TV (Continued) Type : Signal flow, ( ): Reference pages Cable Menu Setting i.LINK cable (optional) [i.LINK SET] t [HDV t DV CONV] t [OFF] (85) Connecting to a 16:9 (wide) or 4:3 TV To set the aspect ratio according to the connected TV (16:9/4:3) Set the down-convertsetting as follows: For HDV format signals: (IN/OUT REC) menu t [VIDEO OUT] t [DOWN CONVERT] For DV format signals: (IN/OUT REC) menu t [VIDEO OUT] t [DV WIDE CONV] [VCR HDV/DV] 3 (supplied) t[AUTO] (82) [VIDEO OUT] t[COMPONENT] A/V connecting cable with S VIDEO (optional) [DOWN CONVERT] t [SQUEEZE]/[LETTER BOX]/[EDGE CROP] Using the menu items Using the menu items (Continued) 6 Press the MENU button to hide the menu screen To return to the previous screen, select [ RETURN] Menu items Menu items (Continued) (DISPLAY SET) menu (p. 78) (IN/OUT REC) menu (p. 82) (TC/UB SET) menu (p. 86) (MEMORY SET) menu (p. 88) (OTHERS) (p. 90) (CAMERA SET) menu See page 63 for details on selecting menu items Press the MENU button t select the (CAMERA SET) with the SEL/PUSH EXEC dial GAIN SETUP WB TEMP SET ATW SENS BINTELLIGENT HIGH Automatically adjusts the white balance while reducing redness or blueness [HDV1080i]: [HDV PROGRE.] t [REC TYPE] t [SCAN TYPE] [DV]: [DV PROGRE.] t [SCAN TYPE] AE RESPONSE AT IRIS LMT ECS FREQ SPOTLIGHT STEADYSHOT xON/OFF xTYPE HARD Press the MENU button t select the (CAMERA SET) with the SEL/PUSH EXEC dial To cancel before starting the operation, select [OFF] in step The setting will be cleared every time you press the REC START/STOP button Fading out Fading in 1Select [ON/OFF] t [ON] with the SEL/ PUSH EXEC dial Select [INTERVAL] t [30sec], [1min], [5min] or [10min] 4Select [OK] with the SEL/PUSH EXEC dial 5Press the MENU button to hide the menu screen 6Press the REC START/STOP button. The [INTERVAL REC] recording starts S.TRANS/F.MARK BSHOT TRANSITION Select to assign the shot transition function to the button FOCUS MARKING Select to assign the focus marking function to the button (AUDIO SET) menu Settings for the audio recording (DV AU.MODE/XLR SET, etc.) Press the MENU buttont select the (AUDIO SET) with the SEL/PUSH EXEC dial DV AU.MODE (DV Audio mode) Press the MENU button t select the (AUDIO SET) with the SEL/PUSH EXEC dial BSEPARATE LINKED xAU.MAN GAIN Controls the audio level of CH1 linked with that of CH2. Sound inputs from CH1 AUDIO CH SEL BCH1,CH2 Reproduces sound of CH1 and CH2 in respective channels CH1 Reproduces sound of CH1 in channels 1 and (DISPLAY SET) menu MARKER xCENTER xASPECT xSAFETY ZONE xGUIDEFRAME CAM DATA DSP (Camera data display) Iris value Shutter speed Gain value •indicates that the settings are automatically adjusted values LCD BRIGHT LCD COLOR LCD BL LEVEL You can adjust the backlight level of the LCD screen BNORMAL (IN/OUT REC) menu HDV () Plays back only HDV format sections of a tape Plays back only DVCAM (DV) format sections of a tape When you set [i.LINK SET] HDV PROGRE Press the MENU button t select the (IN/OUT REC) with the SEL/PUSH EXEC dial DV PROGRE You can select a scan type for recording in DVCAM/DV format OFF () Records a movie in an aspect ratio that matches the full screen of a 4:3 TV xDV WIDE CONV Use this function for signals outputting from the following output jacks: i.LINK SET xHDV t DV CONV xDOWN CONVERT (TC/UB SET) menu TC FORMAT You can select the frame mode NDF What is drop frame TC RUN (MEMORY SET) menu FORMAT FILE NO BSERIES Resets the file number to 0001 each time the “Memory Stick Duo” is changed NEW FOLDER (OTHERS) menu 1Select [COPY] with the SEL/PUSH EXEC dial 2Select the camera profile that you want to copy with the SEL/PUSH EXEC dial 4Select [NEW FILE] or an existing profile name with the SEL/PUSH EXEC dial 5Select [YES] on the check screen ASSIGN BTN Press the MENU button t select the (OTHERS) with the SEL/PUSH EXEC dial DATE REC Does not superimpose the date and time on images Superimposes the date and time on images BEEP Dubbing to VCR, DVD/HDD device, etc Dubbing to VCR, DVD/HDD device, etc. (Continued) AV device with audio/video jacks*2 2 (supplied) (White) (Red) Copy HDV recording as HDV –*3 Convert HDV recording to DVCAM Dubbing to another device 1 Prepare your camcorder for playback Insert the recorded cassette Slide the POWER switch to VCR Set [DOWN CONVERT] according to the playback device (TV, etc.) (p. 84) Recording pictures from a VCR Recording pictures from a VCR (Continued) 3 Connect your VCR as a player to your camcorder 4 Insert a cassette into the VCR 5 Set your camcorder to recording pause While pressing X (PAUSE), press both Copying movies on a tape to a computer Connect your camcorder to the computer with an i.LINK cable Recorded Format for Required software Copying movies on a tape to a computer (Continued) Menu setting t [HDV] [i.LINK SET] t [HDV t DV Step:2 Copying the movies 1Prepare editing software (not provided) 2Turn on your computer 3Insert a tape into your camcorder and set the POWER switch to VCR 5Copy images to the computer with your software Troubleshooting The picture in the viewfinder is not clear The picture in the viewfinder has disappeared The supplied Remote Commander does not function Another VCR malfunctions when you use the supplied Remote Commander Cassette tapes/“Memory Stick Duo” Troubleshooting (Continued) Recording The recording does not start when you press the REC START/STOP button The handle zoom does not work You cannot record on the “Memory Stick Duo.” End search or last scene review does not work Auto focus does not function Menu items are grayed out or do not work Shutter speed, gain, white balance or iris cannot be adjusted manually Tiny spots in white, red, blue, or green appear on the screen The subjects passing by the frame very fast appear crooked The screen picture is bright, and the subject does not appear on the screen The screen picture is dark, and the subject does not appear on the screen Horizontal stripes appear on the image Black bands appear when you record a TV screen or computer screen Fine patterns flicker, diagonal lines look jagged • Adjust [DETAIL] to [0] side (p. 39) Playback No sound or only a low sound is heard The picture or sound breaks off The movies freeze for a while, or the sound breaks off “---”is displayed on the screen Noises appear and or is displayed on the screen Connecting to TV You cannot view the picture on the TV connected with the i.LINK cable The picture appears distorted on the 4:3 TV Black zone appears at top and bottom of a 4:3 TV screen Dubbing/Editing/Connecting to other devices Pictures from connected devices cannot be zoomed Time code and other information appear on the display of the connected device You cannot dub correctly using the A/V connecting cable You cannot add sound to the recorded tape Your computer freezes Warning indicators and messages Warning messagess Using your camcorder abroad Maintenance and precautions Maintenance and precautions (Continued) x To prevent accidental erasure On Sony HDV1080i compliant TVs Slide the write-protecttab on the cassette to set it to SAVE REC: The cassette can be Mini DVCAM and mini DV cassettes Compatibility on playback Can be formatted playback Limitations on editing (i.LINK) jack: Due to the difference in track pitch, you cannot record or edit on About the “Memory Stick” Types of “Memory Stick” –Places with extremely high humidity or subject to corrosive gases x On the Memory Stick Duo adaptor xOn a “Memory Stick PRO Duo” •This unit does not support high speed data transfer Notes on using “Memory Stick Micro” To use the battery pack effectively About the remaining battery time indicator About storage of the battery pack About battery life About i.LINK About the i.LINK Baud rate i.LINK’s maximum baud rate varies according to the device. There are 3 types S100 (approx. 100Mbps*) S200 (approx. 200Mbps) S400 (approx. 400Mbps) – Anywhere very humid •Operate your camcorder on DC 7.2 V (battery pack) or DC 8.4 V (AC Adaptor) •Keep the POWER switch setting to OFF when you are not using your camcorder xIf moisture condensation has occurred •The warning message does not appear when the power is turned on Video head To prevent such a problem, use the Sony mini DV cassette The playback The playback screen screen pauses Removing dust from inside the viewfinder About care and storage of the lens On charging the pre-installedrechargeable battery 3 months xProcedures Specifications Specifications (Continued) Color temperature [AUTO] 15 000K in 100K steps) Minimum illumination Dimensions (approx.) 176 × 199 × 439 mm (6 15/16 × 7 13/16 × 17 9/32 in.) (w/h/d) including the projecting parts 176 × 199 × 439 mm including the projecting parts with the battery pack (NP-F570) On trademarks Notes on the License Identifying parts and controls Identifying parts and controls (Continued) To mount the accessory shoe adaptor To remove the accessory shoe adaptor qa qs 4qd 5qf ql qkqjqhqg qh qg qf qd qh qg qf qd qs 9qa qh qg qf qd qs Remote Commander Remove the insulation sheet before using the Remote Commander Insulation sheet APHOTO (26) BMemory control buttons (Index, –/+,Memory/playback) (51) Indicators for the LCD screen and viewfinder Viewing movies Viewing still images JTape transport indicator KData file name Picture number/Total number of recorded pictures in the current playback folder Indicators for the LCD screen and viewfinder (Continued) Indicators when you made changes Center Bottom Upper left Index Index (Continued) Page REMOTE CTRL (Remote RESET 40 S VIDEO jack 57