Additional Information

Troubleshooting

If you experience any of the following difficulties while using the player, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.

Power

The power is not turned on.

,Check that the mains lead is connected securely.

Picture

There is no picture/picture noise appears.

,Re-connect the connecting cord securely.

,The connecting cords are damaged.

,Check the connection to your TV (page 11) and switch the input selector on your TV so that the signal from the player appears on the TV screen.

,Set “LINE” in “SCREEN SETUP” to an item appropriate for your TV (page 35).

,The disc is dirty or flawed.

,The disc is recorded in a colour system that is different from your TV.

,You set the “PROGRESSIVE (COMPONENT OUT ONLY)” to “ON” in “SCREEN SETUP” (page 35) even though your TV cannot accept the progressive signal. In this case, refer to page 36 to reset the setting.

,Even if your TV is compatible with progressive format 525p/625p signals and connected using COMPONENT VIDEO OUT jacks, the image may be affected when you set the player to progressive format. In this case, set the “PROGRESSIVE (COMPONENT OUT ONLY)” in “SCREEN SETUP” to “OFF” (page 35) so that the player is set to normal (interlace) format.

,If you set “LINE” to “RGB (COMPONENT OFF)” in “SCREEN SETUP” (page 35), the player outputs no component video signals.

,The player is connected to an input device that is not HDCP compliant. See page 12.

,If the HDMI OUT jack is used for video output, changing the “HDMI RESOLUTION” setting in “HDMI SETUP” may solve the problem (page 40). Connect the TV and the player using a video jack other than the HDMI OUT, and switch the TV’s input to the connected video input so that you can see the on-screen displays. Change the “HDMI RESOLUTION” setting in “HDMI SETUP,” and switch the TV’s input back to HDMI. If the picture still does not appear, repeat the steps and try other options.

,Press [/1 to turn off the player, and enter “369” using the number buttons on the remote, then press [/1 to turn on the player again (page 40).

There is no picture/picture noise appears when connected to the HDMI OUT jack.

,Try the following: 1Turn the player off and on again. 2Turn the connected equipment off and on again. 3Disconnect and then connect the HDMI cord again.

The picture is black and white.

,Set “LINE” in “SCREEN SETUP” to an item appropriate for your TV (page 35).

,Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.

,If you are using a SCART cord, be sure to use one that is fully wired (21-pins).

Sound

There is no sound.

,Re-connect the connecting cord securely.

,The connecting cord is damaged.

,The player is connected to the wrong input jack on the audio component (page 14).

,The audio component input is not correctly set.

,The player is in pause mode or in Slow- motion Play mode.

,The player is in fast forward or fast reverse mode.

,If the audio signal does not come through the DIGITAL OUT (COAXIAL)/HDMI OUT jack, check the audio settings (page 38).

,While playing a Super VCD on which the audio track 2 is not recorded, no sound will come out when you select “2:STEREO,” “2:1/L,” or “2:2/R.” Press AUDIO to select the recorded track.

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