Trouble check

If you run into any problem using the camcorder, use the following table to troubleshoot the problem. Should the difficulty persist, disconnect the power source and contact your Sony dealer or local authorized Sony service facility.

Camcorder

Power

Symptom

Cause and/or Corrective Actions

The power is not on.

The battery pack is not installed. mInstall the battery pack. (p. 7)

The battery is dead.

mUse a charged battery pack. (p. 8)

The AC power adaptor is not connected to a wall outlet.

mConnect the AC power adaptor to a wall outlet. (p. 23)

The power goes off.

• While being operated in CAMERA mode, the camcorder

 

has been in Standby mode for more than 5 minutes.

 

mTurn STANDBY down once and then up again. (p. 12)

 

• The battery is dead.

 

mUse a charged battery pack. (p. 8)

The battery pack is quickly discharged.

The camcorder does not operate when using a battery

pack that is not an “InfoLITHIUM” battery pack. mUse an “InfoLITHIUM” battery pack. (p. 60)

The ambient temperature is too low. (p. 58)

The battery pack has not been charged fully.

mCharge the battery pack again. (p. 8)

The battery pack is completely dead, and cannot be recharged.

mUse another battery pack. (p. 59)

While charging the battery pack, no indicator appears or the indicator flashes in the display window.

The AC power adaptor is disconnected. mConnect it firmly.

Something is wrong with the battery pack.

mContact your Sony dealer or local authorized Sony service facility.

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Sony CCD-TR311 operating instructions Trouble check, Camcorder, Symptom