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Troubleshooting Verhelpen van storingen
If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorized Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display
function has worked. See page 83.

In the recording mode

Symptom Cause and/or Corrective Actions
•The POWER switch is set to OFF (CHARGE) or PLAYER.
cSet it to CAMERA. (p. 26)
•The tape has run out.
cRewind the tape or insert a new one. (p. 24, 38)
•The write-protect tab is set to expose the red mark.
cUse a new tape or slide the tab. (p. 24)
•The tape is stuck to the drum (moisture condensation).
cRemove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 98)
•While being operated in CAMERA mode, your camcorder has
been in the standby mode for more than 5 minutes.
cSet the POWER switch to OFF (CHARGE) and then to
CAMERA again. (p. 26)
•The battery pack is dead or nearly dead.
cInstall a fully charged battery pack. (p. 14, 15)
•The viewfinder lens is not adjusted.
cAdjust the viewfinder lens. (p. 31)
•STEADYSHOT is set to OFF in the menu settings.
cSet it to ON. (p. 69)
•The SteadyShot function does not work when the wide mode is
set to 16:9FULL.
•FOCUS is set to MANUAL.
cSet it to AUTO. (p. 55)
•Shooting conditions are not suitable for autofocus.
cSet FOCUS to MANUAL to focus manually. (p. 55)
•The video heads may be dirty.
cClean the heads using the Sony V8-25CLD cleaning cassette
(optional). (p. 99)
•The LCD panel is open.
cClose the LCD panel. (p. 28)
•The contrast between the subject and background is too high.
This is not a malfunction.
•This is not a malfunction.
(Continued on the following page)
— Troubleshooting —
English
Types of trouble and their solutions
START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The autofocusing function does not
work.
The SteadyShot function does not
work. (CCD-TRV78E/TRV98E only)
The picture does not appear in the
viewfinder.
The x indicator flashes in the
viewfinder.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.
A vertical band appears when you
shoot a very bright subject.