Troubleshooting
Problems and remedies
Should you encounter a problem with your system, do the following:
1Make sure the power cord and speaker cords are correctly and firmly connected.
2Find your problem in the troubleshooting checklist below and take the indicated corrective action.
If the problem persists after doing all of the above, consult your nearest Sony dealer.
GeneralThe clock indication does not show the correct time.•A power interruption has occurred. Set the clock (page 5) and timer setting (page 11) again.
There is no sound.•Press VOL + repeatedly.
•Make sure the headphones are not connected.
•Check the speaker connections (page 4).
Sound comes from one channel, or unbalanced left and right volume.•Check the speaker connection and speaker placement.
•Connect the supplied speakers.
There is severe hum or noise.•Move the system away from the source of noise.
•Connect the system to a different wall outlet.
•Install a noise filter (commercially available) to the power line.
The timer cannot be set.• Set the clock correctly (page 5).
The timer does not function.•Activate the timer (page 12).
•Check the timer setting and set the correct time (page 11).
•Cancel the Sleep Timer function (page 11).
The remote does not function.•Remove the obstacle.
•Move the remote closer to the system.
•Point the remote at the system’s sensor.
•Replace the batteries (R6/size AA).
•Locate the system away from the fluorescent light.
• Turn off the TV set once, then turn it on after 15 to 30 minutes. If the color irregularity still persists, place the speakers farther away from the TV set.
CD playerThe disc tray does not open and “LOCK” appears in the display.• Consult your nearest Sony dealer or local
authorized Sony service facility. |
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| The disc tray does not close. |
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• Place the disc correctly in the center of the tray. |
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• Always close the tray by pressing OPEN/CLOSE |
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Z. Trying to press the tray closed with your |
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Troubleshooting | |||
fingers may cause problems with the player. | |||
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| The disc does not eject. |
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• Consult your nearest Sony dealer. |
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| Play does not start. |
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• Open the disc tray and check whether a disc is |
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loaded. |
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• Wipe the disc clean (page 17). |
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• Replace the disc. |
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• Place the disc that this system can play. |
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• Place the disc correctly in the center of the tray. |
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• Place the disc in the tray with the label side up. |
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• Remove the disc and wipe away the moisture on |
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the disc, then leave the system turned on for a few |
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hours until the moisture evaporates. |
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• Press CD Nto start play. |
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•Wipe the disc clean (page 17).
•Replace the disc.
•Try moving the system to a place without vibration (e.g., on top of a stable stand).
•Try moving the speakers away from the system, or placing them on separate stands. When you listen to a track with bass sounds at high volume, the speaker vibration may cause the sound to skip.
Play does not start from the first track.•Press PLAY MODE on the remote repeatedly until both “PGM” and “SHUF” disappear to return to Normal Play.
continued