Symptom

Check these items

Picture is ghosting• Eliminate the use of video cable extensions and/or video switch boxes.

 

 

• Check that all plugs are firmly seated in their sockets.

 

 

Picture is not centered or sized

• Adjust the size (page 10) or centering (page 10). Note that some video modes do not fill

properlythe screen to the edges.

 

 

Edges of the image are curved• Adjust the geometry (page 11).

 

 

Wavy or elliptical pattern (moire)• Select MOIRE ADJUST and adjust the moire cancellation effect (page 12).
is visible

xProblems caused by the connected computer or other equipment

 

 

 

 

• Change your desktop pattern.

 

 

Color is not uniform

• Degauss the monitor* (page 12). If you place equipment that generates a magnetic field,

 

 

such as a speaker, near the monitor, or if you change the direction the monitor faces, color

 

 

may lose uniformity.

 

 

White does not look white• Adjust the color temperature (page 11).

 

 

Letters and lines show red or blue• Adjust the convergence (page 12).
shadows at the edges

 

 

 

Monitor buttons do not operate• If the control lock is set to ON, set it to OFF (page 13).

(

appears on the screen)

 

A hum is heard right after the power is turned on

This is the sound of the auto-degauss cycle. When the power is turned on, the monitor is automatically degaussed for five seconds.

*If a second degauss cycle is needed, allow a minimum interval of 20 minutes for the best result. A humming noise may be heard, but this is not a malfunction.

Displaying this monitor’s name, serial number, and date of manufacture.

While the monitor is receiving a video signal, press and hold the center of the control button for more than five seconds to display this monitor’s information box.

MENUExample

 

I NFORMA T I ON

 

 

b

MODE L : CPD - E 4 0

0 E

SER NO : 1 2 3 4 5 6 7

 

MANUF ACTURED :

1

9 9 9 - 5 2

 

 

 

 

If the problem persists, call your authorized Sony dealer and give

GB

the following information.
Model name: CPD-E400ESerial numberName and specifications of your computer and graphics board.

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