![](/images/new-backgrounds/1193886/193886215x1.webp)
Support and maintenance
Support for your device
Use the Support application in your device to search a User guide, read troubleshooting guides, and find information about software updates and other
To access the Support application
1From your Home screen, tap .
2Find and tap , then select the required support item.
Make sure that you have a working Internet connection, preferably over
| Help in menus and applications |
| Some applications and settings have help available in the options menu, which is |
| normally indicated by in the specific applications. |
| Help us improve our software |
| You can enable the sending of usage info from your device so that Sony Mobile can |
| receive anonymous bug reports and statistics that help improve our software. None |
| of the information gathered includes personal data. |
| To allow the sending of usage info |
1 | Drag the status bar downwards, then tap . |
2 | Find and tap About phone > Usage info settings. |
3 | Mark the Send usage info checkbox if it is not already marked. |
4 | Tap Agree. |
Updating your device
You should update the software on your device to get the latest functionality, enhancements and bug fixes in order to ensure optimal performance. When a software update is available, appears in the status bar. You can also check for new updates manually.
The easiest way to install a software update is to do it wirelessly from your device. However, some updates are not available for wireless download. You then need to use the PC Companion application on a PC or the Sony™ Bridge for Mac application
on an Apple® Mac® computer to update your device.
For more information about software updates, go to www.sonymobile.com/update.
To check for new software
1 From your Home screen, tap .
2 Find and tap Update Center.
3To check that you have the latest system software installed, tap System. To check for updates to applications installed on your device, tap Updates.
Updating your device wirelessly
Use the Update Center application to update your device wirelessly. It handles both application updates and system updates and can also facilitate the download of new applications developed for your device. The updates that you can download over a mobile network depend on your operator. It is recommended to use a
108
This is an Internet version of this publication. © Print only for private use.