Troubleshooting
Check the following guide for the possible cause of a problem before contacting service.
Symptom | Cause | Correction | |
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No power. | The power cord is disconnected. | Plug the power cord into the wall outlet | |
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| securely. | |
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The power is on, but | No disc is inserted. | Insert a disc or tape. (Check that the | |
the DVD/VCR Receiver | No tape is inserted. | disc or tape indicator in the display | |
does not work. |
| window is lit.) | |
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No picture. | The TV is not set to receive DVD/VCR | Select the appropriate video input mode | |
| Receiver signal output. | on the TV so the picture from the | |
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| DVD/VCR Receiver appears on the TV | |
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| screen. | |
| TV/VIDEO mode for DVD/VCR | Press the TV/VIDEO button on the | |
| Receiver is set to TV. | remote control repeatedly to choose | |
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| VIDEO mode. TV indicator disappears | |
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| in the display window. | |
| The video cable is not connected | Connect the video cable securely. | |
| securely. |
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| The connected TV power is turned off. | Turn on the TV. | |
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No sound. | The equipment connected with the | Select the correct input mode on the | |
audio cable is not set to receive | audio receiver so you can listen to the | ||
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| DVD/VCR Receiver signal output. | sound from the DVD/VCR receiver. | |
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| The audio cables are not connected | Connect the audio cables securely. | |
| securely. |
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| The power of the equipment connected | Turn on the equipment connected with | |
| with the audio cables is turned off. | the audio cables. | |
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The playback picture is | The disc is dirty. | Clean the disc. | |
poor. | Tape heads are dirty. | Clean video heads. | |
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| Tape is a rental or was recorded on | Use CH/PRESET | |
| another VIDEO. | ing adjustment while tape is playing. | |
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The DVD/VCR Receiver | No disc is inserted. | Insert a disc or tape. (Check that the | |
does not start playback. | No tape is inserted. | disc or tape indicator in the display | |
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| window is lit.) | |
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| An unplayable disc is inserted. | Insert a playable disc. (Check the disc | |
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| type, color system, and Regional code.) | |
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| The disc is placed upside down. | Place the disc with the playback side down. | |
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| The disc is not placed within the guide. | Place the disc on the disc tray correctly | |
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| inside the guide. | |
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| The disc is dirty. | Clean the disc. | |
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| The Rating level is set. | Cancel the Rating function or change | |
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| the rating level. | |
Forward Skip is not avail- | The current chapter is last of the current | Move to next title using DVD | |
able during DVD playback. | title. | display (See page 20). | |
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The remote control | The remote control is not pointed at the | Point the remote control at the remote | |
does not work properly. | remote sensor of the DVD/VCR Receiver. | sensor of the DVD/VCR Receiver. | |
| The remote control is too far from the | Operate the remote control within 7 m | |
| DVD/VCR Receiver. | (23 ft). | |
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| There is an obstacle in the path of the remote | Remove the obstacle. | |
| control and the DVD/VCR Receiver. |
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| The batteries in the remote control are | Replace the batteries with new ones. | |
| exhausted. |
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| This remote control uses the same | When using a VIDEO, first press the | |
| buttons for VIDEO and DVD functions | VIDEO button. When using a DVD, first | |
| (ex. PLAY). | press the DVD button. | |
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