Additional Information
Troubleshooting
If you experience any of the following difficulties while using the system, use this troubleshooting guide to help remedy the problem before requesting repairs. Should any problem persist, consult your nearest Sony dealer.
PowerThe power is not turned on.
• Check that the mains lead is connected securely.
If the STANDBY indicator flashes.
Immediately unplug the power cord and check the following items.
•Is the voltage selector set to the correct voltage? Check the voltage selector for your region, then make sure the voltage selector is set correctly.
•Are the + and – speaker cords
•Are you using only the specified speakers?
•Is anything blocking the ventilation holes on the top of the system?
After checking the above items and fixing any problems, connect the power cord again and turn on the system. If the indicator still flashes, or if the cause of the problem cannot be found even after checking all the above items, consult your nearest Sony dealer.
PictureThere is no picture.
•The video connecting cords are not connected securely.
•The video connecting cords are damaged.
•The system is not connected to the correct TV input jack (page 18).
•The video input on the TV is not set so that you can view pictures from the system.
•You have set “COMPONENT OUT” in “SCREEN SETUP” to “PROGRESSIVE” even though your TV cannot accept the signal in progressive format. In this case, set the SCAN SELECT switch to “INTERLACE.”
•Even if your TV is compatible with progressive format (480p) signals, the image may be affected when you set “COMPONENT OUT” to “PROGRESSIVE.” In this case, set “COMPONENT OUT” to “INTERLACE.”
•When “PROGRESSIVE” is selected in “SCREEN SETUP,” no signal is output from the MONITOR OUT or S VIDEO OUT jacks.
Picture noise appears.
•The disc is dirty or flawed.
•If the picture output from your system goes through your VCR to get to your TV, the copy- protection signal applied to some DVD programs could affect picture quality. If you still experience problems even when you connect your system directly to your TV, try connecting your system to your TV’s S video input (page 18).
•Except for the Pan American and European model, the colour system is different. Set the colour system to match your TV (page 19).
Even though you set the aspect ratio in “TV TYPE” of “SCREEN SETUP,” the picture does not fill the screen.
• The aspect ratio on the disc is fixed.
The picture is black and white.
•Depending on the TV, the picture on the screen becomes black and white when you play a disc recorded in the NTSC colour system.
SoundThere is no sound.
•The speaker cord is not connected securely.
•Press MUTING on the remote if “MUTING ON” is displayed in the front panel display.
•The system is in pause mode or in
•Fast forward or fast reverse is performed. Press H to return to normal play mode.
•Check the speaker settings (pages 21, 66).
The left and right sounds are unbalanced or reversed.
•Check that the speakers and components are connected correctly and securely.
•Adjust the balance parameter in the BALANCE menu (page 67).