Troubleshooting (continued)

Connecting to a computer

The computer does not recognize your camcorder.

•Disconnect the cable from the computer and camcorder, then connect it again securely.

•Set the (USB) ON/OFF switch on the Handycam Station to ON.

•Connect the Handycam Station to the camcorder securely.

•Disconnect USB devices other than the keyboard, the mouse, and the camcorder from the computer.

•Disconnect the cable from the computer and camcorder, restart the computer, then connect them again correctly.

An error message appears when you place the supplied CD-ROM in your computer.

•Set the computer display as follows:

–Windows: 800 × 600 dots or more, High Color (16 bits, 65 000 colors or more)

–Macintosh: 1 024 × 768 dots or more, 32 000 colors or more

You cannot view the pictures the camcorder is seeing on the computer.

•Slide the POWER switch down to turn on the CAMERA-TAPE lamp on your camcorder, and set [USB-CAMERA] to [USB STREAM] (p. 52). (Only when connecting to the Windows computer with a USB cable)

•Disconnect the cable from the computer, turn on the camcorder, then connect it again.

You cannot view the pictures recorded on a tape on the computer.

•Slide the POWER switch down to turn on the PLAY/EDIT lamp on your camcorder, and set [USB-PLY/EDT] to [USB STREAM] (p. 52). (Only when connecting to the Windows computer with a USB cable)

•Disconnect the cable from the computer, then connect it again.

You cannot view the pictures recorded on a tape on a Macintosh computer.

•When you connect your camcorder to a Macintosh computer using a USB cable, you cannot copy pictures recorded on a tape to the computer. To copy recordings from a tape, connect your camcorder to the computer with an i.LINK cable (optional) and use the standard software in the OS.

You cannot view the pictures recorded on a “Memory Stick Duo” on the computer.

•Insert a “Memory Stick Duo” in the correct direction, then push it all the way in.

•You cannot use an i.LINK cable. Connect the camcorder and the computer using the USB cable.

•Slide the POWER switch down to turn on the PLAY/EDIT lamp on your camcorder, set

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[USB-PLY/EDT] to [STD-USB] (p. 53).