102
If you run into any problem using your camcorder, use the following table to troubleshoot the
problem. If the problem persists, disconnect the power source and contact your Sony dealer or local
authorized Sony service facility. If “C:ss:ss” appears on the screen, the self-diagnosis display
function has worked. See page 106.

In the recording mode

Symptom Cause and/or Corrective Actions
• The POWER switch is set to OFF (CHARGE) or VCR.
cSet it to CAMERA. (p. 24)
• The tape has run out.
cRewind the tape or insert a new one. (p. 22, 36)
• The write-protect tab is set to expose the red mark.
cUse a new tape or slide the tab. (p. 23)
• The tape is stuck to the drum (moisture condensation).
cRemove the cassette and leave your camcorder for at least 1
hour to acclimatize. (p. 123)
• While being operated in CAMERA mode, your camcorder has
been in the standby mode for more than 3 minutes.
cSet the POWER switch to OFF (CHARGE) and then to
CAMERA again. (p. 24)
• The battery pack is dead or nearly dead.
cInstall a fully charged battery pack. (p. 14, 15)
• The viewfinder lens is not adjusted.
cAdjust the viewfinder lens. (p. 29)
• STEADYSHOT is set to OFF in the menu settings.
cSet it to ON. (p. 92)
• 16:9 WIDE is set to ON in the menu settings.
cSet it to OFF. (p. 92)
• FOCUS is set to MANUAL.
cSet it to AUTO. (p. 61)
• Shooting conditions are not suitable for autofocus.
cSet FOCUS to MANUAL to focus manually. (p. 61)
• The LCD panel is open.
cClose the LCD panel. (p. 26)
• The tape is the standard 8 tape.
cUse Hi8 /Digital8 tapes. (p. 116)
• The contrast between the subject and background is too high.
This is not a malfunction.
• This is not a malfunction.
• Slow shutter, low lux or Super NightShot mode is activated.
This is not a malfunction.
— Troubleshooting —
English

Types of trouble and their solutions

START/STOP does not operate.
The power goes off.
The image on the viewfinder screen
is not clear.
The autofocusing function does not
work.
The SteadyShot function does not
work.
The picture does not appear in the
viewfinder.
You cannot record in the LP mode.
A vertical band appears when you
shoot a very bright subject.
Some tiny white spots appear on the
screen.
A vertical band appears when you
shoot a subject such as lights or a
candle flame against a dark
background.