Symptom | Cause and/or Corrective Actions |
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The picture in the viewfinder is not cUse the viewfinder lens adjustment lever to adjust the lens. (p. 16) clear.
The picture in the viewfinder has disappeared.
cClose the LCD panel. The picture is not displayed in the viewfinder when the LCD panel is open. (p. 16)
Recording
Symptom | Cause and/or Corrective Actions |
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The tape does not start when you cSlide the POWER switch to turn on the CAMERA lamp. (p. 15)
press REC START/STOP.cThe tape has reached the end. Rewind it, or insert a new cassette.
cSet the
cThe tape is stuck to the drum due to moisture condensation. Remove the cassette and leave your camcorder for at least 1 hour, then
The power abruptly turns off. | • [A.SHUT OFF] in the | (OTHERS) menu is set to [5 min]. (p. 59) |
cWhen approximately 5 minutes have elapsed while you do not operate your camcorder, the camcorder is automatically turned off.
Slide the POWER switch down to turn the power on again (p. 15). Or use the AC Adaptor.
•The battery pack is discharged. (p. 12)
For | TRV428E/ TRV255E/ | cSet [STEADYSHOT] to [ON] in the | (CAMERA SET) menu. |
265E: |
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The SteadyShot does not function. | cSet [16:9 WIDE] to [OFF] in the | (CAMERA SET) menu. (p. 48) | |
The auto focus does not function. cPress FOCUS to enable auto focus. (p. 29)
cThe recording conditions are not suitable for auto focus. Adjust the focus manually. (p. 29)
A vertical band appears when | • This occurs when the contrast between the subject and the background is | ||||
recording candlelight or electric light | too high. This is not a malfunction. |
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in the dark. |
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A vertical band appears when | • This phenomenon is called the smear effect. This is not a malfunction. | ||||
recording a bright subject. |
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The color of the picture is not | cDeactivate the NightShot plus function. (p. 28) |
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correctly displayed. |
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Picture appears too bright on the | cDeactivate the NightShot plus function in bright places. (p. 28) | ||||
screen, and the subject does not | cCancel the back light function. (p. 27) |
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appear on the screen. |
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The shutter sound is not heard. | cSet [BEEP] to [MELODY] or [NORMAL] in the | (OTHERS) menu. | |||
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For |
| TRV428E/ TRV255E/ | cSet [STEADYSHOT] to [OFF] in the | (CAMERA SET) menu. | |
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265E: |
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Black bands appear when you record |
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a TV screen or computer screen. |
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| ,continued |
Troubleshooting
Troubleshooting 75